Born and raised in South Philadelphia, cheesesteaks are a big part of our lives. Our family owned a few restaurants in the city, including one on 5th & and South, which is a very popular strip packed with different cultures of food and shops. Growing up, we learned so much about the craft and culture of authentic food from those experiences. We are excited to bring our South Philly roots & extensive experience in the steak business to you in Maryland!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.