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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(465 reviews)

Business Details

(301) 456-1559
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Capitol Heights, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6412 Central Ave, Capitol Heights, MD
20743, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 6412 Central Ave in Capitol Heights, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
465 reviews
5 stars
191
4 stars
82
3 stars
54
2 stars
29
1 star
109
  • TB
    Tiffany Boykins-Lee
    Jun 8, 2026
    2.0
    This location is the worse Dunkin Donuts I've ever been to and it needs to be permanently closed. I was hoping that when they closed for renovations, the location with re-open refreshed and anew, but instead they turned the inside into what feels like a prison entry and framed it as walkup. You can no longer see the inside of the space because they put a makeshift wall up, so upon entry, you stand in what feels like a carry-out box to order. The only thing missing is the bullet proof screens at this point. I only visit this location when I am on a time crunch, but last week, was my last week. The staff is consistently unpolished and unprofessional. It's dirty on the inside and outside and only one of the doors are unlocked. Every time I place an order ahead, they never prepare it because it seems this is the only Dunkin's that does not carry skim milk, ever. If you are looking for a quick pickup, do not choose this location.
  • GG
    G G
    Jun 4, 2026
    2.0
    Bad model for business. This location is directly across the street from the transit station, so I'm giving them a 2 star for that because I can understand some of the traffic they are "trying to keep out". Nonetheless, your business is ACROSS the street from a transit station. I thought I had enough time to walk over, grab a cup of coffee before my connection arrived, only to find the doors locked. I double checked the doors for hours of operation and saw nothing indicating the dining area would be closed. When I called, the employee said, "yeah we don't open the doors until 8am." I would've looked crazy walking through the drive through so I walked back without coffee. I'm extremely disappointed.
  • CC
    ComfortsofYou
    May 24, 2026
    3.0
    I’ve honestly never really had a problem with this Dunkin’ Donuts before, which is why this situation stood out to me so much. I walked all the way there just for the lobby doors to be locked while the OPEN sign kept blinking on and off. Meanwhile, DoorDash and Uber Eats drivers were outside frustrated because they were being told they had to wait through the entire drive-thru line behind regular cars just to pick up delivery orders. The weird part was when I asked an employee about it, the response was basically “the be iight” with an attitude and no real explanation. I do understand there may have been theft or safety situations at this location in the past, and that could’ve influenced corporate or ownership decisions to keep the lobby closed. I can respect safety precautions. But communication is everything. Put signs on the door. Update the app. Let customers and delivery drivers know ahead of time what the process is. Because from the outside looking in, it just feels confusing and unorganized. And honestly, this situation does make me question the overall customer experience and professionalism moving forward.
  • CC
    C
    May 22, 2026
    1.0
    I showed up at 5:05 AM, as that's when they are advertised to be open (5am), and they had their "OPEN" sign turned on. Waited in the drive thru for 15 minutes, no one answered the intercom. I backed up to try and go inside, only to see they have now turned off the "OPEN" sign. How disrespectful do you have to be, to need more time to open or whatever the case was, and instead of saying to your customer, "I'm sorry, we turned our sign on too early, we are not open yet," you sneak around behind them and turn the open light off while they wait. They never have all the ingredients either. It's funny too, I only went there because they had a limited time event going on. Instead of this event increasing their customers, they have lost one. I will never go here ever again.
  • TD
    Thomas Donnarumma
    May 19, 2026
    1.0
    Worst Dunkin' I have ever been to. They messed up my order and didn't even have drink carriers. My coffee spilled in my car because I didn't have enough cup holders. Stay away from this one!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Capitol Heights, MD?

Dunkin' in Capitol Heights, MD is open Monday through Friday from 5:00 AM to 4:00 PM, and on Saturdays and Sundays from 6:00 AM to 4:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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