McDonald's

Reviews

• AH

  Anne Hathaway

  Apr 23, 2026
  1.0
  The word incompetent and useless is not even able to conceive the high turn around employees who never had training and so much more. They should shut down this location.
• BB

  Bugs

  Apr 16, 2026
  2.0
  They never make my food right and they forgot something and we have ask for it and it's already cold, and they always take so long and some people have places to be but the employees are always goofing around
• PM

  Phillip Meredith

  Apr 15, 2026
  3.0
  Customer service just ain't there it's all mobile or self checkout the vibe I get from the people working there are bother we came in the food always good and what it's supposed to be this location was amazing last year they really went down hill last few months
• 00

  007

  Apr 6, 2026
  1.0
  I usually find the food and atmosphere at this McDonald’s to be fine. However, I’ve had two noticeably negative service experiences during the very early morning shift with a specific team member (a lady with glasses – I won’t name her directly). To give context: I previously interacted with another team member (a lady with a bean-themed hat) and found her service excellent. For example, I once asked her to modify a Sausage McMuffin meal (which included a drink, sandwich, and hashbrown) by removing the hashbrown and adding an extra egg instead. She was very friendly and said yes without issue. The next day, I tried to make a similar request with the lady with glasses, since the friendly team member wasn’t there. I used the self-order kiosk and then went to pay in person (the same way I did with the previous team member). However, this time she simply replied, “No, you can’t do that.” I was surprised and disappointed by how different her response and attitude were. The following day, I returned to test the consistency of service again. This time, I asked if she could swap an unopened pack from a “Demon Hunter” meal (part of the Hunter meal). Again, she replied “no” in a way that felt unwilling to help. I didn’t argue or fight back in the moment, but after two separate “no” responses with no explanation or attempt to accommodate, I feel compelled to leave critical feedback. I’m disappointed that one team member is friendly and solution-oriented, while another seems unwilling to help customers with reasonable requests during early morning hours. Thank you for reading. I hope you can address this service inconsistency.
• LA

  L A

  Apr 1, 2026
  1.0
  My mobile order included a daily double burger as part of a combo meal I was charged for on my debit card. At the cashier she told me they didn’t make daily doubles anymore and that I wouldn’t get my order. She didn’t know how I would get a refund. At the food window I only got a partial order of something else and not the daily double value meal which was paid for. When I got home I gave my food to the family member who wanted the daily double meal and I called the store and they told me the cashier lied and that they do have daily double meals. I know that because I buy them several times a week. They had no way to refund the money other than my driving 25 minutes back to their store to get a refund or the food they didn’t give me. Total incompetence and poor customer service.

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