The manger is very rude and nasty. Id steer clear of this location. She seemed really upset that she was stuck on the register because they only had one actual cashier working.
SC
Sarah Cahill
Oct 2, 2026
5.0
Love this store but for the love of God, let these people go home at 10 PM on off-season. There is no reason the store needs to be open until 11 o’clock. It just makes me feel bad out there hopefully something for management to consider aside from that It’s a perfect store.
ST
Sarah Thompson
Sep 24, 2026
4.0
The grocery stores on the Delmarva peninsula are somehow not quite on par with the ones we have in Southeastern Pennsylvania. I'm not exactly sure what's missing, by comparison (possibly the ones I'm used to are larger and have more variety), so maybe I'm not giving a high enough rating. However, 4 stars seems about right.
TT
T Thomas
Sep 7, 2026
2.0
My partner and I are from Virginia and frequent Food Lion stores regularly, so while visiting my grandmother in Berlin, Maryland, we stopped at this location expecting the same level of service and selection we are accustomed to. Unfortunately, this visit was a major disappointment.
We were looking for wine to use with dinner and couldn’t find any, so my partner politely asked an employee working the register whether this location sold wine. The employee’s response was honestly bizarre. She acted as though my partner had asked her about an illicit substance and repeatedly questioned, “Wine? Like drinking wine?” My partner said yes, and the employee continued saying it loudly enough to draw attention to the interaction. She eventually told us, “No, we don’t sell that here.” The entire exchange was unnecessarily dramatic and made a simple question feel like we were asking something inappropriate. We regularly shop at Food Lion in Virginia, where wine is readily available, so we certainly weren’t expecting that kind of reaction.
The checkout experience didn’t get much better. My partner placed our items on the belt, and some of them were sitting inside a disposable roasting pan we had picked up. The cashier asked whether she wanted to “keep the items in the pan.” My partner was understandably confused because we had never suggested that we wanted to skip having our groceries properly bagged. The cashier then suggested that we simply forgo the bagging process and leave our groceries in the disposable pan. At that point, I honestly felt like I was being asked to train the cashier on how a normal checkout process works.
The overall condition and selection of the store also left a lot to be desired. The produce section looked tired and unappealing, and the meat selection was extremely limited. We were looking for a roast and were only able to find one option to choose from. The vegetables looked as though they had been sitting through a very long journey before making it onto the shelves.
I understand that every location is different, but as people who regularly shop at Food Lion, we were very surprised by this experience. Between the strange interaction over a basic question about wine, the confusing checkout experience, and the lackluster meat and produce sections, this location did not leave a good impression.
Hopefully management will take a closer look at the customer service, employee training, and overall condition of this store. We expected the Food Lion experience we know from Virginia and unfortunately did not get it here.
What are the operating hours of Food Lion at 10138 Old Ocean City Blvd in Berlin, MD?
Food Lion is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Berlin, Maryland?
Food Lion is located at 10138 Old Ocean City Blvd, Food Lion Plaza, Berlin, MD 21811.
Does Food Lion offer any rewards or promotions?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save on their purchases.
Is Food Lion accessible for customers with disabilities?
Yes, Food Lion has wheelchair accessible entrances and parking to accommodate all customers.
What payment methods does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; they do not require cash only.
Does Food Lion sell organic and prepared foods?
Yes, Food Lion sells organic products and prepared foods for customer convenience.
Are there public restrooms available at Food Lion?
Yes, Food Lion has public restrooms available for customers.
What nearby places can I visit after shopping at Food Lion?
Nearby places include Subway for sandwiches, Papa Johns Pizza for pizza, and Dunkin' for coffee and donuts, all convenient for a quick meal after shopping.
Are there any nearby services where I can exchange currency or handle money transfers close to Food Lion?
Yes, you can visit Coinme for currency exchange and Western Union for money transfer services near Food Lion.
Can I find automotive parts and fuel nearby Food Lion in Berlin?
Yes, Peninsula Auto and Truck Parts sells automotive parts, and Exxon and Shell gas stations offer fuel and convenience items close to Food Lion.
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