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McDonald's

3.2
(2,557 reviews)

Business Details

3401 Pulaski Hwy, Baltimore, MD
21224, United States
(410) 534-7223
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3401 Pulaski Hwy, Baltimore, MD
21224, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3401 Pulaski Hwy in Baltimore, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,557 reviews
5 stars
787
4 stars
445
3 stars
468
2 stars
220
1 star
637
  • EE
    Estrella
    Aug 21, 2026
    2.0
    They seem to have employees most of the time I shop here, but they take an eternity to give me my food. I'm a very patient person but the waiting on food is insane. I always see employees doing everything but giving me my food even tho it's clearly done. I know this because I ordered one time and my food was there but it took a solid 10 minutos for someone to give it to me. Their employees should be more focused on their job because people are hungry and in a hurry. But the positive side is that the food is valid.
  • LS
    Legacy Smith
    Aug 15, 2026
    1.0
    They can’t even answer the phone.
  • ND
    Nancy Digirolamo
    Aug 8, 2026
    3.0
    The bathroom not clean when u walk it smell very bad
  • IA
    Ifa Abdi
    Aug 7, 2026
    1.0
    A very bad janitor who closes the bathroom for more than 30 minutes and naughty.
  • IR
    I. Ran
    Jun 23, 2026
    1.0
    I’ve visited this McDonald’s location on several occasions and continue to run into the same issues. I’ve been told that they were only taking DoorDash orders, that they were out of nearly everything except chicken nuggets, or I’ve sat in the drive-thru for an extended period of time without ever being acknowledged. From my understanding, this location is advertised as being open 24 hours, so I’m struggling to understand how a 24-hour McDonald’s is consistently running out of product or turning customers away because they are only accepting DoorDash orders. I would genuinely like to understand from corporate what policy or procedure allows that. The inconsistency in service, lack of communication, and overall poor experience—especially during the night shift—has been a recurring issue. The only reason I did not give this location one star is because I typically do not have these problems during the daytime. However, the repeated issues at night reflect a serious lack of consistency in management and customer service. Addition(8/16/26): I would also like to add that on August 16 at approximately 3:11 a.m., I was informed that there were no burgers available. If you advertise yourself as a 24-hour business, customers should reasonably expect the full menu to be available unless there is a clearly posted notice stating otherwise. The service continues to be extremely poor, and the communication is equally unacceptable. I waited approximately 20 minutes while the employees were unresponsive to the microphone and did not acknowledge vehicles pulling up. I was eventually told that they were not making burgers, which was extremely frustrating given that burgers are a staple menu item at McDonald’s. At this point, it is clear to me that there is a serious lack of concern for customers and customer service at this location. The repeated lack of communication, responsiveness, and basic service is unacceptable, particularly for a business that operates 24 hours. (P.s. just for my order to be incorrect, again.)

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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