Dunkin'

Reviews

• KJ

  Kuldeep Jajoriya

  May 10, 2026
  1.0
  I have encountered the worst service and staff here. I used to visit this location daily for coffee, but yesterday, when I ordered my coffee and an Oreo macha for my wife, there was a Indian lady she gave me the wrong one. When I asked her to change it, she rudely said that she won't change it and I had to take it i request her to change it again than she rudely said to her staff give his money back for Macha only than i said ok if you don't to change it and giving me my money for cancel my whole order not for macha only than she was loud and disrespectful, shouting things like, "Go to hell," "You're an idiot," and "Don't come back." I’m part of the Baltimore Group, which has over 10,000 members, and I've shared this incident in the group. I will never return to Dunkin' again, and i ensure that nobody will come in my known. (#4854) 7:30am 05/09/26 BAD DUNKIN STAFF I EVER SEEN IN MY LIFE.
• TL

  Thomas Lipscomb

  Apr 14, 2026
  1.0
  I recommend going to other Dunkin’s in the area because this location is always a problem and they don’t know how to not burn coffee
• KT

  Katrina Chesnavage (Trina)

  Apr 1, 2026
  1.0
  Never had an issue until today. I got two small frozen coffees. I was just about done mine when I felt something in my mouth. I pulled out a thin long piece of metal. I checked my child's drink and found more fragments. I returned to the store and began to tell the employee. They had just closed. I told her several times through the intercom (no inside access). I reiterated I didn't want a refund, just wanted to make her aware. Eventually she stopped responding and didn't come to the window, when I pulled up. Be safe, don't use this dunkin.
• MA

  Mrs Aguilar

  Mar 1, 2026
  1.0
  I bought two gallons of coffee like around $50 and they didn't put regular sugar in it, only diet sugar. Eight creamers for two gallons? Can you believe that would be enough? Also, the creamers were light, not even regular creamers so disappointed with them
• DA

  Dorie Amoriello

  Jan 28, 2026
  1.0
  Service has gone so downhill. Coffee tastes watered down most days, mess my order up 3 of the 5 visits a week. I miss the Indian lady and the old morning girls. The current staff are nasty and never polite and have no manners .

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