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Brand Certified

Chipotle Mexican Grill

3.4
(1,410 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
300 West Pratt St, Baltimore, MD
21201, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 300 West Pratt St in Baltimore, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
1,410 reviews
5 stars
481
4 stars
313
3 stars
167
2 stars
136
1 star
313
  • AA
    anonymous
    Aug 8, 2026
    1.0
    They just told about 7-12 people they ran out of food/ all meat and it will take longer then 20 min. We all just left hungry. Then the worker yelling for people to go home like what is going on its 4pm… management needs to look into this asap
  • JT
    Jeffrey Taylor
    Aug 1, 2026
    3.0
    I'll start by saying this, I originally sent my review directly to corporate and since sending that review. Things have gotten much better and I see new faces in the restaurant that have made a difference. So I won't go too hard on them but I need for them to remain consistent. This is the closest Chipotle to my crib and I want it to be amazing, but the presentation is sloppy and they weren't very friendly. I really didn't get much meat which is a popular complaint. I've returned since and had a better experience, but I still believe it's a solid 3.5.
  • TT
    TheEmmä
    Jul 25, 2026
    1.0
    Hoy llegamos aqui , la verdad yo e hido a otros chipotles sabe bien la comida pero aqui en este puesto no me sabia a nada la comida .... no le pusieron sason oh algo , además de eso , mi mujer está embarazada y preguntamos por el baño porque ella queria usar el baño UNA MUJER EMBARAZA y no la dejaron usarlo , y le grita en la casa y la ignora y entonces ???...
  • AB
    Alicia B
    Jul 23, 2026
    1.0
    Terrible customer service. The worker was extremely rude and dismissive. An 8-year-old has to use the restroom while purchasing food in your establishment, but you say "no, "no public restroom," etc. to a child. When asked is there one close by, we were ignored and this is while the child is dancing in the middle of the store trying to "hold it." It is difficult to find good help, but Antoine's tone was quite surprising since we had a wonderful experience at Facci and we have been pleased with our Baltimore visit this week. We were told the GM was also there, although she was silent, which is not surprising. Thank God for some human decency in one employee, Ar(Shae). We are grateful for her generosity and compassion. I understand not having a pubkic restroom but dismissing a child is unacceptable. Also, when people are purchasing items from your restaurant then maybe reconsider how you speak and treat them. Overall, I suggest choosing another establishment to visit because this one is not equipped to provide good service.
  • LB
    Lee Breanna
    Jul 19, 2026
    1.0
    I stopped eating Chipotle (esp. order ahead) on & off for years because of incidents like this, e.g. poor quality food & missing items when ordering mobile. However, tonight’s visit (first in idk how many years) to this site was appalling. The brown rice was so undercooked that I couldn’t enjoy the bowl—which btw had a ton of rice in respect to the small portions of garnish & salsas; no fajitas either. Also, when I'd inquired about the free chips & guac I was sure that I'd ordered, the expo girl read back the ticket on the carryout bag as fit to prove otherwise, but had the poor taste to laugh about it? I’ll eat at Halal Guys next time.

Frequently Asked Questions About Chipotle Mexican Grill

What type of restaurant is Chipotle Mexican Grill on West Pratt Street?

Chipotle West Pratt Street is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 300 West Pratt St?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 09, 2026Yext Knowledge Graph
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