Giant Food

Reviews

• JC

  J C

  Jun 23, 2026
  1.0
  Pretty much 90% of the time I go to this Giant location, the staff are sooo rude. I was at the self-checkout today and the girl working there couldn’t have been more rude and disengaged. I get working at a grocery store probably isn’t a career goal, but don’t take it out on the customers. She didn’t respond to any questions, just attitudinally keyed in numbers and moved on. Umm, thanks but you could try responding/communicating with customers? There’s always only ONE register open, so you’re forced to go to self-checkout. I’ve even ordered online to not deal with the staff there, and they can’t even get that right. They don’t pick up the phone # provided at the “pick up” parking spots. When you finally just go in to get your order, it takes forever. Kind of defeats the entire purpose. So, the answer is — just avoid this store.
• CC

  Collacat

  May 29, 2026
  5.0
  My favorite store. Always clean and well stocked.
• KB

  Kurt Butler

  May 20, 2026
  5.0
  Got everything I needed for my stay in baltimore and more. Staff helped me find everything I couldn't find.
• CC

  C Corruthers

  May 17, 2026
  5.0
  Best place to shop, is a Giant Food stores. If they do have it, they can get it or tell you what store may have it. Some stores are different than others when providing customer service. The Old court store caters to the Jewish customers more than others. That store is one of Giant's best. It could be one of the cash cows of Giant Food. Yesterday I saw a customer fall at the 41st street store. A manager was called. No one came to assist. The Reisterstown road plaza store is there for customers convenience, it doesn't get the attention that others stores receives; it's the location. There is only one door open for entering and exiting. I'm always concerned about existing if a fire or emergency when I go to that store. The Columbia store is average but ok. I expect more from that store because of the location. The customer service can use some improvement. The Fort Ave store is very low on customer service. They are lower than the Reisterstown Rd Plaza store. The location may have something to do with It. The parking lot is known for many car jackings.
• MR

  Miss Renee

  May 2, 2026
  1.0
  They have horrible customer service and don’t bring pre-ordered groceries outside like they are paid to unless you go inside and complain to the manager. Please improve fast to prevent lowered ratings and bring in more money. God Bless!

Frequently Asked Questions About Giant Food