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McDonald's

3.5
(1,347 reviews)

Business Details

1941 West St, Annapolis, MD
21401, United States
(410) 266-1370
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1941 West St, Annapolis, MD
21401, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1941 West St in Annapolis, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,347 reviews
5 stars
511
4 stars
275
3 stars
213
2 stars
100
1 star
248
  • EG
    Earl Graddick
    5 days ago
    5.0
    Great service and fresh food
  • BR
    bryan robinson
    Aug 23, 2026
    5.0
    Very friendly staff clean place. Only problem was the fries was under cooked and way too much salt. I literally had to wipe my hands after every bite of fries
  • IG
    ibana garcia
    Aug 18, 2026
    1.0
    today i went inside to eat and who took my order was a very short guy, he is manager i noticie it by his uniform, he was really rude i was just trying to make order, he pretended he didn’t know what i was trying to say, he is a manager obviously he must know how to speak english, he ignore me and walk away and left me there standing in front of register, I will file a complaint requesting an investigation into the poor customer service.
  • RS
    Rex Smith
    Aug 5, 2026
    1.0
    How in the world does a store never pick up the phone. I had an important question about my meal and called 3 times with no answer. How lazy do you have to be to not pick up a phone call about a question that will probably take 3 seconds to answer. If I was the owner of this establishment I would fire everyone in that store, especially the managers. Unacceptable.
  • JS
    Jervy Santos
    Aug 1, 2026
    1.0
    I had a very disappointing experience at this McDonald's on August 1 at around 9:00 PM. My order was placed using the self-service kiosk. We ordered a Quarter Pounder, a Double Quarter Pounder, fries, and a sundae for takeout. After waiting about 10–15 minutes, which was understandable, we received our order and drove back to our apartment about 5–10 minutes away. When we got home, we discovered that instead of the Double Quarter Pounder, we were given a chicken sandwich. We had to drive all the way back to the restaurant to have the order corrected. What disappointed me the most was that no one apologized for the mistake. The staff acted as if it was a normal occurrence, with no acknowledgment that their error caused us to waste time and gas driving back and forth. After waiting again for the replacement burger, I decided to check the bag before leaving. To my surprise, the order was still wrong. This time, they gave me a single-patty Quarter Pounder instead of the Double Quarter Pounder I had paid for. If I hadn't checked the bag, I would have had to make a third trip. I spoke with the manager to explain what had happened and suggested that the staff take a few extra seconds to verify orders before handing them to customers. Mistakes can happen, but making the same mistake twice on one order and not offering even a simple apology reflects poorly on the level of customer service. I hope the management takes this feedback seriously and improves both order accuracy and customer service so other customers don't have the same frustrating experience.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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