Giant Food

Reviews

• GM

  Gianna Moscatelli

  6 days ago
  2.0
  I completely stopped going to this Giant location because I was harassed by employees every single time I went to check out. If you’re going to make comments about how I do it and be in my way, then why don’t you just close self check out and do it yourself?! They have absolutely nothing better to do with their lives than annoy customers.
• AJ

  angelica jenkins

  Apr 24, 2026
  5.0
  CJ was the best! Incredibly knowledgeable and just all around great guy :) certainly in need a raise for his 30+ years of service to Giant! 🙏❤️
• TC

  tinamarie castro

  Apr 19, 2026
  1.0
  Accidentally went to this location again for grocery pick up. The phone rang for 10 minutes when the associate answered it was impossible to hear them. Short wait time but completely rotten clementines
• SS

  sarhada shilling

  Apr 14, 2026
  1.0
  The three designated pickup spots at the front of this store are consistently occupied by customers who are not picking up orders—and this has been an ongoing issue for at least six months every time I visit. I’ve attempted to call and speak with management to provide feedback, but nothing has changed. As a result, customers who are using online pickup are forced to park two or three rows away and flag down employees, completely defeating the purpose of a convenient pickup service. This is not a customer problem—it’s a management and enforcement problem. The signage is clearly ignored, and there are zero consequences for those parking incorrectly. A simple solution would be relocating the pickup spots slightly further back in the lot, where they are still accessible but less likely to be taken by general parking traffic. Other retailers like Target and Sam’s Club have figured this out—you don’t place pickup spots directly in high-demand parking areas and expect compliance without enforcement. I understand the proximity to the exit may be convenient for employees, but asking staff to walk a few extra spaces is far more reasonable than repeatedly inconveniencing paying customers. At this point, it feels like customer experience is being overlooked entirely. Fix this.
• NN

  Nutrish

  Apr 9, 2026
  4.0
  I have been going to Giant as long as I can remember. I'm now in my 50s and this is my first review I've ever done for Giant. It is a shame on my part - the first review and it's a negative one - after all the years of a great service I've had, but it must be said. They have done a very good job up until my latest complaints about the pharmacy & fruit. Complaint: I must say that lately, just about all of the fruit that I get from Giant is either moldy, slimy or rotten or turns those ways within a very short period of time, usually a day or two. They do take the rotten fruit back without a problem for an even exchange, however, even the exchanges can and do turn out moldy, brown and/or slimy sometimes. The people in customer service and around the store are ALWAYS very helpful and friendly. 😃 The main lady 👵that is always at the counter of Giant Pharmacy in Annapolis in Forest Festival is absolutely wonderful and should get a raise for the torment she puts up with every day from all the nasty patients in pain needing their medicine. (I saw the poor woman crying one day from a nasty customer yelling at her. )🤪

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