Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
A typical McDonald's with classic, nostalgic food from one of America's oldest chain restaurants.
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Cassio Rossoni
3 days ago
1.0
Bad service, a lot of delay in orders, I don't recommend
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chuck mccloy
May 8, 2026
1.0
Absolutely the worst McDonald’s in the nation had an employee put his bare hands in my drink before filling it. 99% of time you can’t get your food at the window it also comes out cold and the order is never right. The place is supposed to be fast food and it take a half hr to get your food. The employees who work there think they need raises if you ask me they need pay reductions or it needs shut down. Please McDonald’s head honchos investigate this terrible excuse for a McDonald’s.
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Adam Cadarette
Apr 21, 2026
1.0
Wild how bad this whole experience was. The menu has an option to buy an item and get an additional item for a dollar. We purchased four of those items when we pulled to the window we were told that promotion was no longer available. They did not do anything about the discrepancy and because we were in a hurry, decided to just pay the additional amount and move on. After going through the drive-through window, we realized we were shorted one of the items. Tried to call the number on the receipt to let them know, but that number is no longer in service. Called the customer service line and left a message. They let you know you will receive a call back. No call was received. I looked up the number to call the store directly After telling the person what happened the first time I was hung up on. The second time I was told the manager was in the bathroom. I let them know. I had no problem waiting for the manager to finish so I can speak to them directly. After about 30 seconds I was hung up on again. I understand it’s just McDonald’s and nobody expects it to be a gourmet meal but if you don’t get what you pay for you should be in reimbursed in some way. Should’ve just went to Taco Bell, bro
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Alice Doe
Apr 20, 2026
1.0
Forgets items. cant handle the amount of drive thru orders. Interior is dirty, nobody handles the front counter. Waited in the drive thru for 20 minutes just to have to go in and get my food anyway AND For gets items can handle drive thru orders. Interior is diirty nobody handles the front counter. Waited in the drive thru for 20 minutes just to have to go in and get my food anyway. You guys charged me for a burger I didnt even get because your staff forgot it. Its pitiful here it really is. You guys cannot complete one simple task AND You guys charged me for a burger I didn't even get because your staff forgot it. Its pitiful here it really is. You guys cannot complete one simple task. You forget items on mobile orders. Whoever is managing this place apparently needs to stand over these workers and make sure they know how to do their job. I really have never been to a worse establishment
What are the operating hours of McDonald's at 982 Grafton Street, Worcester?
McDonald's at 982 Grafton Street is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for McDonald's at this location?
You can order online through the McDonald's delivery website or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any coffee shops near this McDonald's where I can grab a coffee?
Nearby coffee shops include Dunkin Donuts and Starbucks, both great options to grab a coffee before or after your visit to McDonald's.
Is there a car wash near the McDonald's where I could clean my car?
Yes, ScrubaDub (Car Wash) is nearby, so you can conveniently get a car wash close to your visit at McDonald's.
If I need automotive parts or services near McDonald's, where should I go?
Nearby automotive services include AutoZone, Goodyear Auto Service, Jiffy Lube, Just Tires, Batteries Unlimited, and O'Reilly Auto Parts.
Are there fitness centers close to this McDonald's location?
Yes, East Coast Fitness and Snap Fitness gyms are located near this McDonald's, perfect for a workout before or after your meal.
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