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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(702 reviews)

Business Details

665 Plantation St, Worcester, MA
01605, United States
(508) 852-8400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
665 Plantation St, Worcester, MA
01605, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 665 Plantation St in Worcester, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
702 reviews
5 stars
317
4 stars
189
3 stars
97
2 stars
35
1 star
64
  • MK
    Maryrose Kline
    Aug 9, 2026
    1.0
    About 3 weeks ago I ordered an iced tea and it was not drinkable almost tasted like chemicals. I was not able to turn around and ask for another one so a few days later I went back and explained the situation the employee named Ian delivered such poor customer service. Again today 8/9 I got an order and the coffee iced latte that I ordered was not made right and they could tell by my reaction instead didn’t even in slightest provide good customer service but instead said “what kind of milk do you want”. I explained further that I would like what I ordered but could tell and taste the order was not made right. Very disappointed! I understand sometimes things can be made different or wrong but at least fix it for the customer
  • AB
    Alexis Blanco
    Aug 2, 2026
    5.0
    Well done. Whoever was working here Sunday August 2nd 2026 around 5:10PM, did amazing. Best drinks I've had from a dunkins. Creamy lattes and coffee made exactly how I wanted. Good job.
  • RH
    ran Hong
    Jul 18, 2026
    1.0
    I had a very unpleasant experience at this store. One of the female employees was extremely rude. I told her clearly that I wanted a chocolate donut with a hole in the middle, the kind without any filling. However, she handed me a flat donut with sweet sticky filling inside, which my child does not like. When I told her it was the wrong one, she insisted that “there is nothing inside” and even laughed at me. I have no idea what she was laughing at — it felt disrespectful, as if she thought I didn’t know what I was talking about. I ended up buying the donut she gave me, and when I got home, my child only ate the chocolate on top and refused to eat the filling. It was completely wasted. I went back to the store to exchange it, and the same employee was extremely impatient, asking “Which one do you want?” in a very rude tone. Fortunately, the manager came over and helped me exchange it properly. Overall, this was a very frustrating experience, especially the employee’s attitude and the way she mocked me when I insisted it was the wrong donut.
  • FY
    Florida man Gone Worcester y'all
    Jun 4, 2026
    2.0
    Line longer than a Chris Brown that's been delayed.
  • BS
    Benjamin Sundquist
    May 24, 2026
    5.0
    My coffee was excellent

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 665 Plantation St, Worcester, MA?

Dunkin' in Worcester, MA is open Monday through Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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