Chipotle Mexican Grill

Reviews

• JG

  Josh .G

  5 days ago
  2.0
  I’ve never felt compelled to give a rating but I left this restaurant feeling disrespected and like the employees personally hated me. Greet the rice and beans guy with a smile and a how are you doing and he rolled my eyes that I wasn’t immediately barking my order at him, slid my bowl off aggressively to the next employee. I give her my meat order upfront that it is half and half because I’m not expecting extra but met with one pinch of barbacoa, I then ask for LIGHT hot sauce and she doused the entire bowl in the hot sauce, thanks… The entire staff seems frustrated and unhappy and I doubt I’ll come back. They were clearly just putting on a nice face for the opening and now it’s business as usual like every other garbage chipotle.
• MA

  Mohamad Aldarawcheh

  Sep 30, 2026
  1.0
  Honestly one of the worst meals I’ve had in a long time. Cold, not fresh, and wayyyyyy over salted. Wasted my money. Tried contacting support through their app, no response.
• BS

  Brian Scholwin

  Sep 18, 2026
  2.0
  Decided to try this place since the Moe's down the street is closing. It was a huge downgrade. I got the Pollo Asado bowl, it was super salty and had low quality chicken. The options for vegetables were, greens and two flavors of pico de gallo. Not having at least jalapenos seems like some sort of sin for a "Mexican" grill. How did this chain get so popular?
• KF

  Kaya Flanders

  Sep 8, 2026
  1.0
  I eat chipotle all the time and the food is fresh but the customer service is genuinely terrible. Multiple times something in my bag something has been forgotten and i drive all the way home or back to work, i come back to tell them and they don’t care they do not even apologize. They are rude do not smile, always chaotic and a giant line because they are obviously incompetent and i feel extremely disrespected after how i was just treated over driving all the way from home back for sauces i was CHARGED for then hounded for my reciept when i ALWAYS SAY no reciept at chipotle. I am done with this place.
• SK

  Sachin Kathiriya

  Aug 23, 2026
  1.0
  Avoid this location at all costs. This is easily the absolute worst Chipotle in the area—way worse than the Park Ave location. I walked in at 8:30 PM, and they were completely cleaned out of core ingredients. No pico, no sour cream, and no cheese. The lazy excuse? "We were SUPER busy so we are out." There are literally three other Chipotle locations within a 5-mile radius. Why is corporate paying for supply chain management if these locations can't manage basic logistics or pull stock from a neighboring store? It gets worse. I am a vegetarian. When you order a veggie meal, guacamole and salsa are supposed to be included. Because they were out of everything else, I asked for the red salsa and guac on the side instead of on top. The employee immediately slapped an extra charge on my bill for BOTH. When I called them out on it, I was told: "On the side costs extra money, it's only free on TOP. "Are you kidding me? I didn't take any of the other toppings! I literally pulled up the official Chipotle app to show them the policy, and the guy straight-up told me, "The app is different." How is the corporate app different from the store you are running? They are operating like trained highway robbers making up rules on the spot to hustle customers. This is now the SECOND time this location has ripped me off. Last time, I scanned my rewards code for the cilantro lime option, the system glitched, charged me anyway, and I let it slide thinking it was one off. Now it’s clear: this location is broken, the staff is entirely untrained, and management needs to step in immediately. CHIPOTLE CORPORATE: Train your staff on your own app policies or close this joke of a location down. CUSTOMERS: Check your receipts carefully before you pay here. They will nickel-and-dime you for things that are supposed to be free. You’ve been warned.