Dunkin'

Reviews

• MB

  MJ “Spagz” BJorlie

  Apr 25, 2026
  1.0
  Upon utilizing the mobile ordering system as my customary practice, I arrived at the establishment and proceeded to the restroom to wash my hands prior to retrieving my coffee. Upon my arrival, there were two individuals in line, and ten additional individuals had joined the queue after I briefly exited the restroom. Each customer received prompt service, and not a single employee observed the mobile ticket displayed on the machine. Fifteen minutes elapsed before my order was acknowledged, and this occurred only after I had spoken to a staff member. Consequently, I have decided to refrain from placing further orders at this location. Despite the absence of a drive-thru service window, it is unacceptable to disregard mobile orders. Even if a drive-thru window is available, mobile orders take precedence. MOBILE ORDERS ARE PRIORITY!
• JL

  John Luongo

  Jan 17, 2026
  5.0
  Asked for a large last minute order and the staff did a fantastic job meeting this request! Very professional group working this morning!
• AB

  April Bess

  Dec 29, 2025
  1.0
  I was never given a receipt. I came inside to make an order around 6pm only 1 person was in front of me and I had no issues waiting. The person who I did not get a name of because they did not have a name tag came from mopping the floor to take my order. They looked so upset that I existed. I’ve been in the customer service industry for over 14 years I get it if you had a bad day it stinks when you have to work however no one would know If I had a bad day because I treated them with a smile and respect. This person did not! Attitude, rolling the eyes, giving me a price when I clearly wasn’t done making an order and then getting upset when I requested more items. Also got upset when they made my drink wrong. I’m not sorry that I wanted it made correctly they didn’t have to start over just add to it. I’m not unreasonable I get everybody has a bad day but even when I basically apologized for my existence and wished both employees a good night I was received with silence and an eye roll. I have never seen this employee before and will most likely never try and interact with them again. My spouse works close to there so I can’t boycott the place. But this employee lit such a fury in me I almost wanted to jump behind the counter and show them what real customer service looked like. They would probably be on probation or fired if the attitude didn’t improve in 3 days.
• WL

  Wesker Loggings

  Dec 17, 2025
  4.0
  It's a dunks! Food is quick and people are nice 🙂

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