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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(287 reviews)

Business Details

361 Main St, Williamstown, MA
01267, United States
(413) 458-1877
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Williamstown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
361 Main St, Williamstown, MA
01267, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 361 Main St in Williamstown, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
287 reviews
5 stars
107
4 stars
59
3 stars
33
2 stars
21
1 star
67
  • JW
    Joshua Weichert
    5 days ago
    1.0
    Very poor service. Had 4 people working and there were no customers but me and the service was very slow. They didnt give me my coffee and i was standing politely waiting for 15 min. Finally someone asked me if i am waiting for something. They gave me attitude also like it was my fault they mixed up my order or something.
  • LH
    Lonely Hi
    Apr 24, 2026
    1.0
    ⭐ 1 Star Poor service and order accuracy Stopped in before work with my crew to grab a quick breakfast. Unfortunately, the experience was disappointing from start to finish. The espresso machine was down, which wasn’t a big issue I ordered something else. However, I specifically ordered a sourdough breakfast sandwich and was given what was essentially a grilled cheese (just bread and melted cheese, no egg or meat). When I went back to address it, I waited around 20 minutes before anyone helped me. When I explained the issue, instead of correcting it, the employee responded with attitude and told me that’s how it comes and that I needed to add other items separately. That was never explained when ordering. Between the incorrect order, long wait time, and lack of customer service, this was a frustrating experience especially when you’re on a work schedule. I hope management addresses both staff training and order accuracy.
  • GK
    Gary Kirby
    Apr 15, 2026
    1.0
    4/15/26 Ordered a couple dozen for my kids school party ahead of time using the app and arrived to find the store never opened. People unknowingly waiting in the drive thru, walk ups finding the door locked, could see all the delivered donuts in the vestibule. Thankfully, the North Adams location wasn't too far away, they were wicked busy but took care of me quickly! Not sure what the deal is in Williamstown, but they almost ruined the day!
  • AL
    Anthony Lascari
    Apr 11, 2026
    1.0
    Never come here. Longest wait for a sandwich,
  • CT
    C T
    Mar 2, 2026
    1.0
    That staff can't handl3 the slightest issue without straight fighting with people - almost take it outside fughting. Manager doesnt care. Aside from that unprofessional nonsense, the wait times are very long. The quality is in who you hire all around

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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