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McDonald's

3.3
(1,467 reviews)

Business Details

352 Riverdale Rd, West Springfield, MA
01089, United States
(413) 737-5153
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
352 Riverdale Rd, West Springfield, MA
01089, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 352 Riverdale Rd in West Springfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,467 reviews
5 stars
458
4 stars
262
3 stars
276
2 stars
141
1 star
330
  • SG
    sally greenhouse
    Jun 16, 2026
    1.0
    Obnoxious young woman taking drive through order. Big Mac had ZERO sauce on it. One pickle chip. 2 small pieces of lettuce. That's it.My frined has only gone to MCD's for breakfast. I hadn't been to a MCD's in over 7 years and based on this experience will not return at any. It's over priced, an unpleasant expereince, paid more $ for "extra" spacial sauce, but there was no sauce on the Bic Mac at all to begin with! We had to drive around and park in a parking space and wait another 10 minutes, for someone to bring hte order to our car. Discovered the mistake(s) also issue with the soda. That meal alone was $12.00 with an extra .50 that should have been in addition ot sauce that was supposed to be on the big Mac. It was all delivered by a sullen young woman who hates her job, to our car. WHY? Wasn't that supposed to be a drive -through.Ridiculous.And hte freins have really gone downhill, then read when i looked up how to enter review that 3 weeks ago a Southridge MA employee had shoved french fries into her mouth, and then placed them into an order. That's it for us!
  • LF
    Louis Fiore
    May 19, 2026
    5.0
    Great fries ..
  • KK
    Karla
    May 13, 2026
    2.0
    Went thru drive thru &ordered 1 sandwich and ice and got asked to park and wait because my sandwich is being wrapped is so crazy. Im pretty sure that only takes a few seconds...they park any and everyone if u use the drive thru
  • ES
    Eric Shapiro
    May 5, 2026
    1.0
    Horrible. Over 5 minutes for only a small fry. Absolutely the worst McDonalds I’ve ever been in. I did t have time to wait so just ate
  • LB
    Lynda BH
    Apr 25, 2026
    4.0
    The service was very friendly the only thing I asked for my english muffin to be toasted twice,but it was only toasted once. Everything else was great. The lady that took our order even brought it to our table when it was ready.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 352 Riverdale Rd, West Springfield, MA?

The dining hours are from 5:00 AM to 11:00 PM every day from Monday to Sunday.

Is the McDonald's drive-thru service open 24 hours?

Yes, the drive-thru is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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