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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(386 reviews)

Business Details

(413) 746-0640
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1333 Westfield St, West Springfield, MA
01089, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1333 Westfield St in West Springfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
386 reviews
5 stars
155
4 stars
73
3 stars
58
2 stars
24
1 star
76
  • JG
    Jessica Girardin
    2 days ago
    1.0
    I have had several occasions where I place a mobile order upwards of 15-30 minutes in advance because I know they are slow in this store. Still, I arrive for my pickup and only the drink is ready. I stand and wait and try to be patient, but am usually ignored. Once I finally get someones attention, they always act as if I shouldn't be talking to them. They act surprised that I'm waiting on food, and then only start making it after I ask. I place the order ahead of time for a reason. It would probably be something I would let go if the staff was at all accommodating for the delay. Instead they are rude and careless about it, every time. I had to leave before they could even give me my food because they were making it on the fly, again, after I had been waiting for 5 minutes and had placed the order over 20 minutes ago. I can't even get a refund because they kept my receipt. This used to be my go-to dunkin but the current staff ruined it for me.
  • UU
    Upthebanner
    Jul 21, 2026
    4.0
    Very busy, but a quick drive through makes it painless. Great coffee and Breakfast foods. However, very pricey for everyday.
  • RB
    Riley Bailey
    Jul 10, 2026
    1.0
    Least consistent Dunkin location I’ve been to. I won’t be back.
  • BV
    Besnik veliu
    Jun 26, 2026
    1.0
    I ordered an espresso cocktail, but it tastes like milk and I can't taste or smell the espresso, and the employee said it's fine, but refuses to make it again.
  • KH
    Karen Howe
    Jun 6, 2026
    1.0
    Went in to order, I asked that my order of 2 be in separate bags since was ordering the donut filled with frosting and topped with frosting so they wouldn't smudge together. She gave me the first bag, the item was inside down, the reason I asked for separate bags. The girl mopping the floor said they end up that way when I asked if they could be a little more careful in putting the next one in the bag. I said if you place the donut right side up it won't be upside down. These girls could care less. Too bad.Does any one care anymore? Nope. This was at the Westfield Dunkin about 2pm sat 6/6/26

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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