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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(390 reviews)

Business Details

(413) 746-0640
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1333 Westfield St, West Springfield, MA
01089, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1333 Westfield St in West Springfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
390 reviews
5 stars
157
4 stars
73
3 stars
58
2 stars
24
1 star
78
  • NG
    Noah Gaffney
    Sep 17, 2026
    1.0
    genuinely unbearable workers who just get slower and slower every day it's absolutely absurd and unacceptable for a drive thru to take 20 minutes for 4 cars
  • MB
    Mark Burkut
    Aug 23, 2026
    1.0
    Waited 20 minutes just for a single cup of tea. Unacceptable service speed
  • JG
    Jessica Girardin
    Aug 19, 2026
    1.0
    I have had several occasions where I place a mobile order upwards of 15-30 minutes in advance because I know they are slow in this store. Still, I arrive for my pickup and only the drink is ready. I stand and wait and try to be patient, but am usually ignored. Once I finally get someones attention, they always act as if I shouldn't be talking to them. They act surprised that I'm waiting on food, and then only start making it after I ask. I place the order ahead of time for a reason. It would probably be something I would let go if the staff was at all accommodating for the delay. Instead they are rude and careless about it, every time. I had to leave before they could even give me my food because they were making it on the fly, again, after I had been waiting for 5 minutes and had placed the order over 20 minutes ago. I can't even get a refund because they kept my receipt. This used to be my go-to dunkin but the current staff ruined it for me.
  • UU
    Upthebanner
    Jul 21, 2026
    4.0
    Very busy, but a quick drive through makes it painless. Great coffee and Breakfast foods. However, very pricey for everyday.
  • RB
    Riley Bailey
    Jul 10, 2026
    1.0
    Least consistent Dunkin location I’ve been to. I won’t be back.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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