Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Brand Certified
Dunkin'
3.7(421 reviews)
Certified by Dunkin' • Aug 16, 2026
Business Details
11 Pierce St, West Springfield, MA
01089, United States
Certified by Dunkin' • Aug 16, 2026
(413) 739-8577
Certified by Dunkin' • Aug 16, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Aug 16, 2026
About
Certified by Dunkin' • Aug 16, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Aug 16, 2026
Hours
Certified by Dunkin' • Aug 16, 2026
Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM
Menu
1 menu · 73 items
Explore offerings from Dunkin' on 11 Pierce St in West Springfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.
Dunkin' Menu
73 items
Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.
Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't live without.
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.
Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.
Reviews
3.7
421 reviews
5 stars
192
4 stars
85
3 stars
54
2 stars
19
1 star
71
- ARAngel RuizAug 11, 20265.0Absolutely the worst.
- UGUli GarciaAug 3, 20261.0Very disappointed with the service at this location. I asked for a Dunkin Dirty Soda (just a DunkaLatte with soda), something I order regularly at other Dunkin’ stores without any issue. The young staff member told me it was off-menu and showed zero interest in helping. When I explained that other locations make it for me daily, she turned her back, offered no alternatives, and refused to let me speak with the manager. She even refused to give her first name when I politely asked for a reference so I could mention the experience to management (I never asked for a full name). This level of attitude and unwillingness to help is unacceptable. If the staff doesn’t want to serve something simple that other stores handle without problem, I’ll gladly take my daily business elsewhere. Last time I’m visiting this location. Good luck with employees who treat customers this way.
- KOKarin ONeillJul 21, 20265.0When the girls make the sandwiches they're awesome for the most part I've never had an issue with any donuts these girls bust their behind and if you have a problem with no liquid sugar or anything else call corporate office it's not their fault because they work their little behinds off to please and be fast and efficient
- CJChris JoyceJul 12, 20261.0Had an emergency where my 4 year old daughter need to use a restroom. I’ll even preface this with the fact I was perfectly willing to buy an item to use their bathroom. Now not their fault that their bathrooms were out of Oder but not only did they not have signage in the location to alert that it was out of Oder but the young lady(who I had to wait 3 mins to come to the counter) with glasses was very rude to me and my daughter about the circumstance. I will never buy from this location with the poor customer service they display
- GHGenevieve HerzingJun 28, 20261.0I went in at 7:15 on 6/28/26 and the girl behind the counter was not only rude to me and my father but the person before us as well.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Springfield, MA?
Dunkin' in West Springfield is open daily from 5:00 AM to 9:00 PM with delivery hours from 5:30 AM to 7:30 PM every day.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Can I order ahead or use a mobile app to order from this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
Does Dunkin' in West Springfield offer curbside pickup and delivery options?
Dunkin' offers delivery service but does not have curbside pickup at this location.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
What specialties does this Dunkin' offer to satisfy different cravings?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy a variety of cravings.
Are there any nearby entertainment options near Dunkin' in West Springfield?
Yes, nearby are Rave Cinemas, Cinemark West Springfield 15 and XD, and West Springfield 15, offering movie experiences you can enjoy before or after your visit to Dunkin'.
Where can I find financial services near Dunkin' at 11 Pierce St?
Nearby financial services include Liberty Tax, Westfield Bank, Bank of America ATM, and LibertyX Bitcoin ATM, which might be convenient if you need to take care of financial errands when visiting Dunkin'.
Are there convenient places nearby to ship packages or print documents?
Yes, The UPS Store and UPS Access Point location are close by and provide courier, delivery, and printing services that customers may use during their trip to Dunkin'.
What is special about the holiday menu at Dunkin' this season?
This holiday season, Dunkin' offers new specialties like the Cookie Butter Cloud Latte and the Berry Sangria Refresher, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, providing festive options for customers.
Brand Certified Facts from Dunkin'
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Certified August 16, 2026Yext Knowledge Graph
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