Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.5
(859 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
241 Memorial Ave, West Springfield, MA
01089, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 241 Memorial Ave in West Springfield, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
859 reviews
5 stars
368
4 stars
159
3 stars
65
2 stars
61
1 star
206
  • MC
    Minh Chung
    Jun 26, 2026
    2.0
    Not up to standards. Rice was soggy, ran out of black beans, no fajitas, skimped on meat. The worker who served my food had an attitude. Like I get it you’ve had a bad day but don’t have to take it out on customer. First impressions are important and this was a bad one.
  • JR
    Jessica Rodriguez
    Jun 21, 2026
    2.0
    I went to Chipotle in West Springfield, and I think nobody was cleaning the doors, glass around the store or the dinner room in days! The customer service, was good, just the restaurant was dirty!
  • TA
    T Allegro
    Jun 18, 2026
    4.0
    A bit of a wait, but the employees were friendly and the burrito was large and excellent.
  • DA
    diane a
    Jun 17, 2026
    1.0
    I generally am never disappointed with Chipotle food...however This is probably the dirtiest fast food location I've ever seen. Food dripping spills and cross overs between food items all over the place, nothing looks like it was ever wiped down ...it was really gross. the beverage area also gross, dried soda spills in the over flow, trash cans over flowing..dirty floors, .I'm afraid to eat what I bought..i should have walked out....but was so hungry. Just hoping I don't get food poisoning ..... Ended up not eating this crap...got home and container was complete turned to pulp, food leaked through two bags all over car and fell to the ground..looked like vomit. Waste of 20$ and smelly mess to clean up.
  • CJ
    Cynthia Jones
    Jun 3, 2026
    2.0
    Parts of the dinning area were filthy and most tables needed to be wiped.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: