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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.7
(276 reviews)
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Business Details

475 Winter St, Waltham, MA
02451, United States
(781) 907-7158
https://locations.jimmyjohns.com/ma/waltham/sandwiches-2843.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
475 Winter St, Waltham, MA
02451, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 185 items

Explore offerings from Jimmy John's on 475 Winter St in Waltham, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

185 items

Reviews

3.7
276 reviews
5 stars
132
4 stars
53
3 stars
23
2 stars
21
1 star
47
  • PM
    Patrick McKenzie
    Sep 29, 2026
    1.0
    Robinson is a very rude csr. I’m in here multiple times a week and never treated so terribly when it comes to customer service.
  • RH
    Ryan Hickey
    Sep 19, 2026
    5.0
    I live close to this JJs and work from home. I probably get it once per week and order on the mobile app. The food is always made quickly and ready when I arrive. The app is great and gives rewards. The special sandwiches they have are usually good. Recently I had the BBQ brisket and it was great. You can add a lot of free customizations to your sandwich too. But probably the best thing I can say is I have a sensitive stomach and not once has the food upset my stomach which says a lot about ingredients and preparation at this location.
  • AS
    Amanda Steenhuis
    Aug 9, 2026
    1.0
    Bug in food/Terrible response: My son and I stopped in for sandwiches today. JJ is my favorite spot and I was psyched it was on the way to our destination. Unfortunately, while in the car driving to our destination, eating the sandwiches, my son found a bug in his lettuce. I was driving so I couldn’t call right away or turn around. We did not eat our sandwiches obviously. Later in the evening, I called to let them know. They did not seem concerned at all that I found a bug in my sandwich and they did not offer to reimburse me for my meal. They offered me a credit for the one sandwich with the bug in it, which I refused. They asked for my order number, which I could not provide because they did not give me a receipt. But I told them the exact thing I ordered and the time that my credit card was charged. I was told that I called too late for a refund, even though it was only five hours later. It’s very much felt like they didn’t believe me. I’m really disappointed because I like Jimmy John’s. But I found a bug in my food, they weren’t concerned at all, and they treated me like I was lying. Hopefully they will address the issue of bugs in their food, but I’m not holding my breath. And I’m not going back.
  • RF
    Ricardo Fernandes
    May 17, 2026
    2.0
    Smallest sub I ever received. Closed oven early so cold sub only option. Staff said it was hard to clean. Off to subway next time.
  • WG
    William Christopher Grover.
    May 7, 2026
    5.0
    So today stopped here on an unscripted stop. Got the Greek sandwich don't know how to hero. But this was absolutely magnificent made it exactly how I requested. Definitely will stop here again. Yummy
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