Since 1934, Gordon's Fine Wine has been dedicated to more than just providing fine wine, spirits, and beer; we are curators of experiences, storytellers, and advocates. With four convenient locations in the Boston area, we have created a legacy as the go-to experts in this industry. Our goal? To redefine what it means to appreciate the finer things in life. That's our way of saying we deliver unparalleled selections, exclusive access, and world-class expertise—all paired with world-class customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.