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McDonald's

3.4
(692 reviews)

Business Details

20 Main St, Townsend, MA
01469, United States
(978) 597-6521
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 Main St, Townsend, MA
01469, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 20 Main St in Townsend, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
692 reviews
5 stars
222
4 stars
138
3 stars
134
2 stars
59
1 star
139
  • CW
    Christopher Willson
    Oct 31, 2026
    1.0
    Slowest service I've ever seen. 20 minutes waiting in drive through.
  • BA
    Brenden Ackeifi
    Oct 26, 2026
    1.0
    I have never had a McDonald’s experience this bad in my life. I genuinely cannot stress enough how terrible the food, service, and overall atmosphere of this location were. I came in late, right around the time the lobby was closing, and ordered a large Big Mac meal with a sweet tea. Somehow, it took over 20 minutes just to get my order, and when I finally did, the food was absolutely disgusting. Everything WAS cold, stale, AND burnt. The entire meal tasted like it had been sitting out for hours. The sweet tea was just as bad. It had practically no sugar and tasted like straight water. I usually go to a different McDonald’s, and I honestly should have stuck with that one. I already had a bad feeling when I saw how small this location was and noticed the smell surrounding the building, but I never expected the experience to be this awful. I genuinely don’t understand how an order can take over 20 minutes and still come out this bad. There was absolutely nothing enjoyable about this meal. It completely ruined my night, and I’m honestly disgusted thinking back on how terrible everything tasted. I paid for a meal expecting the bare minimum, and somehow even that was too much to ask. This was easily one of the worst fast food experiences I’ve ever had, and I would not want anyone else to waste their money on an experience like this. I'm not writing this for any compensation but for other people to save their money. I wish I took pictures but I threw it all away not planning to write a review. 😪
  • VH
    Vivian Henry
    Oct 25, 2026
    1.0
    first they hand me a random drink, realize its wrong and say to keep it. probably the right thing to do but like what i dont want this???? then I have to pull forward to wait for them to bring me the frozen blue raspberry fanta that I was supposed to get. after a few minutes, a lady comes out with it and its dripping out of the top. she's tipping some out to try and get it low enough that it'll stop dripping. she doesn't pour out enough. she hands it to me and its instantly dripping all over my car, im lucky I didnt get it on my friends hoodie that im wearing. after leaning out the door to get rid of some more of the drink, I have to use all but one of my napkins to try and clean the mess off of my chair and floor of my car. at home, incredibly frustrated i check my bag to find out that they gave me zero of the four ketchup packets I asked for on the app. 😒
  • EA
    Ehab Aly
    Oct 5, 2026
    4.0
    Very nice
  • GM
    Gabe Martinez
    Oct 2, 2026
    1.0
    Shouldn’t be considered fast food at this location. Takes 20 minutes to get 1 item even if it’s not extremely busy.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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