This profile is uncertified and using publicly sourced data
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About
Coffee ShopIce Cream ShopBakerySandwich Restaurant
Welcome to Identity Coffee Co.! We're a New England-based specialty coffee company creating the finest blends and single-origin coffees from around the globe.
In addition to our distinctive specialty coffee, we serve delicious pastries, fresh sandwiches, bagels, smoothies, and other grab-and-go items perfect for a meal or a snack.
Now Serving Premium Ice Cream! (Beginning 5/23/2025). Come and grab a scoop and one of our homemade waffle cones, and of course affogatos with our specialty espresso!
We look forward to getting to know you, and learning what your favorite coffee drinks and treats are. We'll see you soon!
Location
Hours
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday12:30 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.