Sonic Drive-In

Reviews

• CM

  Cayla Mccracken

  1 day ago
  1.0
  Placed a mobil order for a hot dog and 2 pretzels app said to go to a stall then waited 15 mins no one ever answered front doors are locked and then waited 20 mins in the drive thru lane I understand being short staffed but this is ridiculous over 30 mins for food and when I got to the window no ones really moving had people walking up to the drive thru window because doors are locked is walking up to a drive thru not a safety hazard when the doors should be unlocked crazy this is the second time this has happened in the last 3 months I will never give this sonic another chance I would rather go to CT locations at least I don't have to wait 30 mins for fast food
• JV

  Jacob Velez

  Aug 23, 2026
  1.0
  Customer service was atrociou the manger refused to help i waited more the. 30 mins not a single worker came out to help i look to speak to the owner tommorow they are no a place you want to go you’ll get bad customer service and bad food
• BW

  Byanka Wilson

  Aug 8, 2026
  1.0
  Went and grabbed the $7 bundle deal, and unfortunately, I was very disappointed. 😕 The chicken bites had freezer burn on them. The burger was okay, but it had a weird taste. I also waited about 15 minutes in the driveway, and now I have a very sour stomach. 🤢 I also asked for an Ocean Water, but it wasn’t made correctly. Overall, this experience was not what I expected, and I’m definitely disappointed with the quality of the food and service.
• MM

  Macy

  Aug 7, 2026
  1.0
  Don’t go to this sonic. I placed a mobile order and checked in at a stall on the app, and 15 minutes past my check in time I pressed the button on the screen to check in. I was ignored for another 5 minutes. Until someone finally came out with a melted milkshake and cold food. Then they told the other cars at the stalls to go through the drive thru, and they were there waiting longer than me. Locked the lobby doors. They ignore people to force them into the drive thru. Sucky experience and I won’t be back.
• SR

  Shannon Robertson

  Aug 6, 2026
  1.0
  Placed a mobile order and came to pick it up. Waited an hour total, 20 minutes in the stall watching the drive through pile up on both sides. Saw a family go inside and order and come out with food and drinks and then they must’ve locked the door. Pressed the button after 10 minutes of the screen saying someone was on the way with the order. I called customer service and the person I spoke to was hardly understandable and asked if I was able to get my order. I told her I tried to go in and I couldn’t even fit in the drive through. It was like she was questioning me for not still waiting after an hour with not even a response. ONE time I ordered and it worked but every other time it was a glitch and they never got it, or they must’ve pressed the button and said they were on the way with it but weren’t. I can’t believe this place is still open. Now have to wait 7 to 10 days for my refund of 42 dollars. She asked if I needed help with anything else and I wanted to put in a complaint and she said I already helped you and hung up. This place should be closed.