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McDonald's

3.4
(1,121 reviews)

Business Details

1402 Allen Street, Springfield, MA
01118, United States
(413) 783-8044
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 Allen Street, Springfield, MA
01118, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1402 Allen Street in Springfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,121 reviews
5 stars
392
4 stars
200
3 stars
190
2 stars
100
1 star
239
  • HM
    Hailey Moss
    6 days ago
    5.0
    I love mcdonald’s. Awesome food and sometimes they forget your drinks there like if you order a specific refresher but mistakes happen and that’s ok!
  • MM
    Michael Myers
    Aug 18, 2026
    5.0
    I do mobile pickup all the time here. Hardly ever an issue . Today was extra special as I brought my dogs and totally do not expect them to cater to them , but the porter bringing my order had a puppy cup that was greatly appreciated ! Thanks for all you do!
  • PR
    Petty Racing
    Jul 31, 2026
    1.0
    If it’s not the frappe machine down, it’s the ice cream machine down something’s always broken there
  • DF
    Dan Fernando
    Jul 21, 2026
    1.0
    I’ve had several bad experiences with the same morning-shift manager, and unfortunately, the attitude has not changed. She consistently comes across as rude, impatient, and disrespectful toward customers. Even when you politely ask a question or need something explained a second time, her tone and facial expressions make you feel like you are bothering her. When you stop at McDonald’s early in the morning for a coffee or breakfast, you expect at least basic courtesy and respectful customer service. I’ve never had this issue with the evening staff or the other employees—they are always friendly and helpful. This seems to be an issue with this particular manager during the morning shift. I hope management takes this feedback seriously and addresses the situation. Customer service and professionalism are important, especially for someone in a management position. I’m not trying to cause problems; I simply hope the situation improves because this has happened to me multiple times.
  • TY
    Tianzhixi Yin
    Jul 19, 2026
    2.0
    Ordered curbside pickup on the app, waited almost 30 minutes without anyone bringing it to us, went inside and the food was there, just being ignored. Staff handed me the food but forgot the drink. Terrible service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Wednesday, and until 12:30 AM on Thursday and Friday.

Does McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery from 6:00 AM to 11:30 PM Monday to Wednesday and Sunday, and until 12:30 AM on Thursday to Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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