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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(409 reviews)

Business Details

1761 Allen St, Springfield, MA
01118, United States
(413) 782-4590
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1761 Allen St, Springfield, MA
01118, United States

Hours

Monday4:30 AM - 9:00 PM
Tuesday4:30 AM - 9:00 PM
Wednesday4:30 AM - 9:00 PM
Thursday4:30 AM - 9:00 PM
Friday4:30 AM - 9:00 PM
Saturday4:30 AM - 9:00 PM
Sunday4:30 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1761 Allen St in Springfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
409 reviews
5 stars
181
4 stars
69
3 stars
45
2 stars
23
1 star
91
  • AS
    Amir Shabani
    Jul 22, 2026
    1.0
    Imagine messing up bagel and cheese. Like all you have to do is toast a bagel and put cheese on it. Rude staff too.
  • JK
    John Keller
    Apr 28, 2026
    1.0
    There has been no soap in the men's bathroom for well over a week now. What does that say about the employees handling food?
  • RD
    Russell Davis
    Apr 20, 2026
    5.0
    I ordered a hot tea.
  • FG
    Franshesca galarza
    Mar 22, 2026
    1.0
    Horrible service old manager lady with black hair yelled at an employee that was handing me a small bag to separate my order that was all tossed in one bag . She then said if you’re going to be handing out bags we are going to run out of them . This manager clearly should not be managing and should be retrained in customer service !
  • JH
    Jackson Hogan
    Nov 19, 2025
    1.0
    I went through the drive-thru and had to repeat my order at least ten times before the employee even attempted to enter it into the system. I was repeatedly told to “hold on,” and eventually another worker had to take over just so I could place a basic order. When I reached the window, my order was completely wrong. I sent it back, and they claimed they would remake it—yet they handed me the exact same coffee with all the same ingredients I had already said I did not want. Nothing had been changed. It was still wrong, and still cold, even though I ordered it hot. I went inside to address the issue again, and the staff continued to argue with me. They insisted there was no whipped cream on it, despite the fact that I clearly tasted and saw it. Then, contradicting themselves, they claimed they didn’t have any whipped cream at all. They refused to refund the order and refused to take the incorrect drink back for the third time. This interaction was primarily with a young woman with short curly hair, but the attitude extended across the entire staff. Every time I visit, they look as though they genuinely resent being there. Their demeanor is consistently unwelcoming, disengaged, and openly miserable, and today made it very clear that providing even basic customer service is something they have no interest in doing.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' at 1761 Allen St, Springfield, MA?

Dunkin' is open daily from 4:30 AM to 9:00 PM at 1761 Allen St, Springfield, MA.

Does Dunkin' in Springfield offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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