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Chick-fil-A

3.5
(142 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Springfield Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1655 Boston Rd, Springfield, MA
01129, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 1655 Boston Rd in Springfield, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

3.5
142 reviews
5 stars
69
4 stars
14
3 stars
10
2 stars
14
1 star
35
  • KS
    Kayla Staley
    2 days ago
    4.0
    Great place! I’m so happy they opened up in Springfield so now I don’t have to drive very far. The service is excellent and the food is bomb. The only thing is the bathrooms tend to be a little bit under kept such as no seat liners and wet floors. other than that everything is great!
  • CV
    Clara Vogel
    2 days ago
    1.0
    Apparently they have rules about climbing on the roof. If you don't want people to climb on the roof then you have to put a sign there saying that. The service is fine but they refused to serve me until I "got down" and threatened to call police and animal control because I was barking like a dog. Also they don't have a bathroom on said roof which is ridiculous. The food is good, I found it especially delicious if throw it out the window to season it a tad more. I also noted that indoors they do not have litter boxes for people who bring their cats . The worst part that made up my mind is that they kicked me out. So rude and mean to a well meaning customer. But really their lack of guideing signs was the biggest problem. Like what do you mean that I can't leave my shoes on the counter? That's literally a constitutional right. It was a bad experience overall a I don't think me or my pet cat will be returning.
  • MF
    Mark Ferguson
    5 days ago
    1.0
    We ordered a breakfast sandwich that was supposed have a biscuit with some chicken and egg, no yolk. What we got was a biscuit slathered in so much butter it was dripping. And the chicken was about the size of a Kennedy half dollar, very rubbery, and there was no egg. I'm sorry , but it was not an appetizing meal at all.
  • MS
    Mary Beth Shirzadi
    Jun 16, 2026
    3.0
    I usually LOVE Chick fil a... My eldest grand asked me to treat her here as her bday lunch treat. The order was wrong. Took 2 times of me explaing problem as my food got cold . No straws in the station. When i asked, she brought one, rather than fill the station. It was just not as fun as usual.
  • VL
    Victoria Longe
    Jun 9, 2026
    3.0
    Really bummed visiting this Chick Fil A as a person who loves the chain. Pretty slow service, no condiments were filled, trashes were smeared with food, all the tables had food debris or garbage on them. Somehow the employee waiting in line two people behind me got her food before me… They put bacon on my husband’s grilled chicken sandwich and he doesn’t eat pork for religious reasons. I did not order the club, so not sure why bacon was on it. Didn’t realize till halfway through the sandwich he felt it tasted odd. He was a little upset about that for sure, but we didn’t want to cause trouble for the kids working there to ask for a new one. Definitely a lot of younger kids working there. Very surprised to see this new location looked versus Chicopee. Always people cleaning and very fast service over there. Probably won’t go back unfortunately.

Frequently Asked Questions About Chick-fil-A

What are the operating hours for Chick-fil-A in Springfield?

Chick-fil-A Springfield is open Monday through Saturday from 6:30 AM to 10:00 PM and is closed on Sundays.

Does Chick-fil-A in Springfield accept reservations?

No, this Chick-fil-A location does not accept reservations.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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