Asian Grocery StoreBakeryDeliFishing StoreSupermarket
Asian grocery store with a bakery counter filled with steamed pork buns, egg tarts, bubble pearl tea & smoothies, and more, with a deli that sells items such as peking duck, barbeque pork, suckling pig, scallion chicken, tofu pudding, and more. We have a multitude of prepared foods to go and a wide range of Asian food products in our store. Five Star Supermarket has a large frozen food section, a fresh fish counter, and exotic fruits and vegetables. We serve the greater Pioneer Valley: Springfield, Northampton, Greenfield, and Enfield, CT, and we are located in the Kohl's Plaza on Route 20/ Boston Road in Springfield, MA.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.