This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Family owned ice cream shop serving super premium Batch ice cream. We offer sundaes, milkshakes, ice cream sandwiches, freshly made waffle cones and whipped cream.
Batch Ice Cream is a local, family business. We are committed to making and serving the purest ice cream possible. Our pints are available in grocery stores around New England.
We are thrilled to open this new location in the beautiful Village Commons in South Hadley. Hope to see you there!!
Location
Batch Ice Cream Scoop Shop South Hadley
15 College St, South Hadley, MA
01075, United States
Hours
Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 9:30 PM
Saturday12:00 PM - 9:30 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.