WG
Walter Gonzalez
1 day ago
This McDonald’s was absolutely nasty and unsanitary. The customer service was terrible, and the food-handling practices were very concerning. I witnessed employees touching food without wearing gloves, and I also saw someone sweeping and mopping the floors and then immediately go back to handling food without washing their hands. I asked for a refund for my food instead of a refund. He charged me again for the same meal that I already ordered and wanted a refund from.
That is completely unacceptable and raises serious concerns about food safety and cleanliness. The employees also seemed to have no sense of urgency or professionalism when dealing with customers.
I understand that restaurants can get busy, but basic hygiene and proper food-handling procedures should never be overlooked. I will not be returning to this location, and I would strongly recommend that management address these issues immediately.
BB
bunny bailey
Aug 19, 2026
imagine ordering ahead for the drive-through, and then being told to go wait in a spot while all of the other drive-through customers are served while you just sit there and wait until everyone is gone insane
IM
Italo Moreira
Aug 12, 2026
They exhibit a high level of professionalism in their work, and service is quite prompt. However, they do not display a great deal of enthusiasm in their interactions with customers.
Didn't follow order instructions. Waited long time.
MA
Mariana Alves
Jul 24, 2026
I wanted to share my experience at McDonald’s on Monday afternoon around 1-2pm not to create conflict, but in hopes that it can be addressed and improved. I went through the drive-thru and placed my order at the first intercom. Unfortunately, I had difficulty understanding the employee taking my order, and when I drove up to the second screen, my order was no longer visible, so I wasn’t able to review it before paying. When I received my food, I noticed that the Happy Meal I had ordered for my daughter was missing. I politely brought this to the attention of the employee, and she got the manager. Instead of helping resolve the issue, I was immediately told that the mistake was my fault because I should have checked the screen. I was also offered a refund, which I understood, but I was disappointed by the way the situation was handled and the attitude I received. I asked for the manager’s name because I wanted to provide feedback about my experience, but she refused to give it to me. I was then told that if I didn’t leave, she would call the police. I told her to go ahead, as I simply wanted to wait and address the situation appropriately. Unfortunately, no one came, and eventually I had to leave because I had an appointment.
I have been a McDonald’s customer for many years, and I understand that mistakes happen. What matters most is how those mistakes are handled. I believe every customer deserves to be treated with patience and respect, even when there is a disagreement or misunderstanding.
I am sharing this in the hope that management will take the time to look into what happened and ensure that customers are treated with kindness and professionalism moving forward. I am not looking for an argument—just accountability and better customer service