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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(267 reviews)

Business Details

978 County St, Somerset, MA
02726, United States
(508) 692-5733
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerset, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
978 County St, Somerset, MA
02726, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 978 County St in Somerset, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
267 reviews
5 stars
142
4 stars
47
3 stars
29
2 stars
13
1 star
36
  • JF
    John FromNorwoodMa
    Aug 15, 2026
    1.0
    Went there last night for 3 pounds of coffee asked for whole bean they gave me ground coffee instead! So I went to exchange it this morning. They said we don’t sell whole bean coffee,. Then the lady behind the counter said go down the street and see if you can exchange it, three Dunkin’ Donuts later I found a Dunkin’ Donuts that would exchange it, but it was a real hassle and the lady behind the counter was less than helpful! They make Lousy cup of coffee as well. Hardly anyone goes here anymore because of that!
  • JJ
    John
    Jul 16, 2026
    1.0
    Truly one of the worst run Dunkins in the area. The staff seem sweet but they really seem overwhelmed and overworked. For what I have seen there is little to no supervision within this place and it is severely understaffed, same kids on the drive-thru almost everyday! This is absolutely ridiculous and I genuinely feel bad for the workers. Ever since the change of management got there this place has really gone down hill. I really have not seen the manager there once with all of the times I have gone in to order. I can see that the staff I have interacted with truly do have potential but due to lack of proper management they seem to be miserable.
  • BB
    Brittany
    Jul 9, 2026
    1.0
    Honestly, I don’t think there’s a worse Dunkin out there. First, they made my iced coffee wrong (medium iced extra extra), so they remade it. I was handed back an iced coffee with no ice. I honestly couldn’t wrap my head around how terrible these workers are. Zero motivation.
  • AF
    A F
    Jul 2, 2026
    1.0
    7/2 at approximately 1:20 PM: I went through the drive-thru with no cars in front of me or behind me. When I reached the window, I politely asked if I could add one additional item to my order. I was told, “No, we can’t do that because it messes with our time thingy. You’ll have to get back in line.” Normally, I would understand if the drive-thru was busy, but there wasn’t a single car waiting. There was literally no one behind me who would have been delayed. Instead of taking a few extra seconds to provide basic customer service, I was told to drive back around for one item solely because of a timer. That is incredibly frustrating and makes customers feel like drive-thru metrics are more important than the people you’re serving. I’ve never had a Dunkin’ refuse to add one item to an order when there wasn’t another customer waiting. It was unnecessary, inconvenient, and honestly poor customer service.
  • AM
    Adam Monteiro
    Jun 25, 2026
    1.0
    this is the worse dunkin to go to I repeated my order several times and he still asked how many sugars after I said none if workers are so incompetent to adhere to what people want they shouldn't be working for retail stores very disappointed at this dunkin donuts never will I go again

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Somerset, MA?

Dunkin' Somerset, MA is open daily from 4:00 AM to 9:00 PM.

Can I order ahead or get delivery from this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app and delivery services are available from 5:00 AM to 9:00 PM daily.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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