This profile is uncertified and using publicly sourced data
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Business Details
About
Chinese Restaurant
Nan Xiang Express is your neighborhood go-to dim sum spot. Our sister restaurant Nan Xiang Xiao Long Bao first opened in 2006 in NYC and immediately made the Michelin Guide for nine years straight. With the same level of quality, craft, and dedication that makes our soup dumplings world-famous, Nan Xiang Express is on a mission to bring the best soup dumplings and Shanghainese comfort food to every neighborhood in the US.
Location
Nan Xiang Express - Shrewsbury, MA
20 Boston Tpke D7, Shrewsbury, MA
01545, United States
Hours
Monday11:00 AM - 9:30 PM
Tuesday11:00 AM - 9:30 PM
Wednesday11:00 AM - 9:30 PM
Thursday11:00 AM - 9:30 PM
Friday11:00 AM - 10:30 PM
Saturday11:00 AM - 10:30 PM
Sunday11:00 AM - 9:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.