“Big Apple Shrewsbury is an exciting expansion of our beloved Big Apple Restaurant, which has been serving the Marlborough community for 15 years. Located at 378 Maple Avenue in Shrewsbury, MA, we bring the same great taste and warm atmosphere, now with a unique twist. Enjoy our signature hearty breakfasts, gourmet sandwiches, and a variety of gluten-free options. Come visit us for a delightful dining experience or convenient takeout and delivery!”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.