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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(394 reviews)

Business Details

533 Broadway, Saugus, MA
01906, United States
(781) 233-9831
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
533 Broadway, Saugus, MA
01906, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 533 Broadway in Saugus, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
394 reviews
5 stars
199
4 stars
71
3 stars
41
2 stars
13
1 star
70
  • CP
    Carmen Perez
    Jul 14, 2026
    5.0
    Fast, efficient , fresh and tasty meals was made to perfection love that is 24 hours for my none sleep boring nights
  • AD
    Anahi De Jesus Deleon
    Mar 15, 2026
    1.0
    I've been here a few times, and I must say they really need to double-check before handing out the food. This isn’t the first time my order has been messed up! I paid for what I wanted, and it’s disappointing to see this happen repeatedly. On a positive note, the customer service is good and the staff is friendly.
  • CC
    Caroline
    Mar 9, 2026
    1.0
    I’m writing this in hopes higher ups will see it and change something before this location goes out of business. I live next door and for the past 5 or so months it has been HORRIBLE coming to this location. 9/10 times the order is wrong or missing items. Today I got a medium coffee and not only is the coffee lukewarm but the cup isn’t filled. If I wanted a small, that’s what I would have ordered. One of the times, 3 cars left from behind me because of how long it took for them to fix my order and I still had to pull aside and go inside because they still had stuff wrong/missing. I’m not sure what’s changed here but I definitely think it needs some management attention because if it happens to me weekly, I can’t imagine how business has been.
  • JS
    Jennine Stevens
    Jun 11, 2023
    1.0
    I borrowed my friend's phone to place an online order.....apparently I somehow hit oat milk when I wanted cream. There was an error on the ap that didn't let me check the order. I tried to explain the mistake and ask the employee to fix it. The employee was making the drink as I came in and was not willing to fix it. Ok...it was my mistake, but it's not like the cost comes out of the employee's check! I said nevermind and took the oat milk drink...the employee rolled their eyes at me....at least wait until I leave to react! It's the polite thing to do. 😃 So fast forward ....thanksgiving night, driving home...I decided to order a coffee on the ap. I get there and the employee says she doesn't have my order. Ok...here's my receipt. She replied" I have no control over the ap." I'm telling her that I paid for an order and showed a receipt but the employee refused to make it right. Fairly certain it would be ok to make an order when I have proven that it was paid for already. Employee told me to call for a refund. I got nothing else to do? The employee wasn't even apologetic. Never explained why she couldn't make my order. She was very dismissive. Really poor customer service.

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation in Saugus, MA?

Dunkin' in Saugus is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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