Chipotle Mexican Grill

Reviews

• OT

  Omer Telci

  1 day ago
  1.0
  Although the app showed that my order was ready, I waited 30 minutes to pick up my food. I ended up spending my entire lunch break waiting and did not have enough time left to actually eat my meal. I’m not sure what I’m supposed to do in this situation. If the order is not actually ready, please do not mark it as “ready” in the app. Customers should have the option to cancel the order rather than waste their limited time waiting. I would appreciate it if you could look into this issue and take steps to prevent it from happening again.
• AB

  Ania BTS

  1 day ago
  1.0
  Needs to pay attention to people who have online orders instead of ignoring them. I shouldn't have to wait almost half of my 30-minute break
• AC

  Anthony Ciaccio

  Aug 19, 2026
  4.0
  The food was fresh workers had a great attitude friendly. The dinning area was filthy but we weren’t planning on staying anyhow. I ordered a chicken bowl (was more a rice bowl as the chicken was nearly missing). Chipotle needs to give more meat when you order!
• CL

  cameron lippie

  Aug 4, 2026
  1.0
  I used to avoid this Chipotle like the plague and for good reason. About 7-8 years ago, this location had sanitation issues so bad that people ended up in the hospital. I think new ownership took over since then, but somehow, against all odds, they’ve managed to make it worse. My friend and I walked in starving, which in hindsight was our first mistake. Right when we walk in we are greeted with two or three employees parked at a table, fully committed to their Instagram Reels marathon, volume cranked up loud enough to hear from the parking lot. We got in line and were informed there was no chicken or steak, grill’s “broken,” apparently. Cool. So I waited. Two maintenance guys showed up, took one look at the grill, and confirmed what I suspected, it was working just fine. And yet no chicken. No steak. Just the same employees, still glued to their phones, still unbothered. Eventually I cut my losses and got the barbacoa, which was somehow both watery AND it looked like they were rationing with these portion sizes— an impressive combination of failures. And just to complete the experience, the manager topped it off with an attitude. Here’s a business lesson for whoever’s running this place: employees mirror their manager. If your manager’s walking around with a permanent scowl and zero urgency, don’t be shocked when your whole staff follows suit. This isn’t just a bad location — it’s a case study in how not to run a restaurant.
• JN

  Jackson Nickolau

  Aug 3, 2026
  1.0
  This chipotle is probably the worst chipotle on the north shore. The fact it’s still in business shocks me. It’s the most disgusting/saddest excuse for a food establishment. I stayed away from this one for quite some time because I knew it was that bad. Today I was in a rush so I decided to stop at it for lunch after the gym. After not being in there for a few years it still remains to fail as a business. You mean to tell me during lunch hours with no one in there they don’t have any chicken or steak. Not only that I should’ve taken a picture of how the place operates… someone might actually get sick if they eat from there it’s so unsanitary. I’ve eaten cleaner meals while training in the field when I was in the military. No matter how much someone complains about this place it will keep all of its bad habits and continue to tarnish the reputation of Chipotle. (Chipotle isn’t even that good anymore) Ps I don’t need a response from some owner/manager. How about just fix that place instead of apologizing. I swear I’m not a Karen. It’s just that bad it makes me mad.