This profile is uncertified and using publicly sourced data
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Business Details
About
Steak HouseBrazilian RestaurantRestaurant
At Charkoal’s Brazilian Steakhouse in Saugus, MA, we proudly offer the traditional Southern Brazilian Rodízio experience—an all-you-can-eat celebration of flame-kissed meats. Our signature dining features the finest cuts of beef, lamb, pork, and chicken, slow-roasted over natural charcoal, never gas. This method enhances a deeper, smokier flavor, bringing out the full essence of each prime cut.
Complementing your Rodízio, our salad and hot bar includes fresh vegetables, aged cheeses, imported cured meats, Brazilian hearts of palm, smoked salmon, and house-made sides like soups, rice, feijoada, our signature cheese bread, and more.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.