Off The Grid originated as a small food truck in St. Thomas in the US Virgin Islands. Rising to popularity in the islands, OTG settled in a quaint artists' community. Sadly, tragedy struck in 2017 when Hurricane Irma struck the USVI. We didn't want to give up so began the new adventure of Off The Grid on Cape Cod. With the love and support of our new local family we were able to expand our roots and start the Hillport Gallery location. Finally, we found our new home and created that artist's community we once belonged to, right here in the owner's hometown of Sandwich, Ma.We welcome you to the Off The Grid experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.