Location.com logo
Brand Certified

New England Soup Factory

4.4
(460 reviews)

Business Details

140 Washington St, Salem, MA
01970, United States
(978) 744-0444
https://nesoupfactorysalem.com

About

Soup Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

New England Soup Factory
140 Washington St, Salem, MA
01970, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday12:00 PM - 6:00 PM
SundayClosed

Menu

1 menu · 66 items

Explore offerings from New England Soup Factory on 140 Washington St in Salem, with popular soups, sandwiches & rollups, seasonables, and salads available at this location.

Full Menu

66 items

Reviews

4.4
460 reviews
5 stars
313
4 stars
74
3 stars
30
2 stars
10
1 star
33
  • RR
    Revatron
    Aug 8, 2026
    5.0
    We were visiting the area from the UK and after being in the USA for a while we were sick of fried food so found this place after a Google search and the menu looked good. The service was very friendly and the place had a nice atmosphere. The food was fresh and tasty and the chicken soup was some of the best I've ever had (and as an ex-chef I know good food!). A bonus was the music - superb pop from the 80's and 90's! I'd definitely come back here to eat if I was ever in Salem again.
  • SZ
    Simon Z
    Jun 8, 2026
    5.0
    Delicious and healthy food for a reasonable price! Was craving a salad but not wanting to spend $15 at other local places just to be hungry again in 20 minutes. The beet/goat cheese/walnut salad was filling and delicious for less than $10. I’ve been craving it since!
  • CD
    Christina DiLiegro
    Apr 21, 2026
    5.0
    The Soup Factory in Salem has been my favorite lunch spot for 15 years since I was a college student in Salem. The chicken stock is so rich and delicious and the daily specials are always amazing. The staff are always kind and helpful. This is my comfort place!
  • CR
    CM Ramil
    Apr 13, 2026
    4.0
    if the mulligatawny was a permanent menu item i would be in here once a week minimum. such a delicious meal for a cold day! and under $10 you just can’t beat in downtown. everything else i’ve had here has been kind of underwhelming unfortunately. but the service was nice and it’s still a good option especially in the wintertime.
  • NN
    Nicole
    Apr 11, 2026
    5.0
    I've stopped in here quite a few times and have no complaints. The soups are delicious and hearty! I really appreciate that the staff asks if you would like noodles added to the chicken soup, and if so how much. Also, the biscuit that pairs with the chicken pot pie soup is buttery and flaky goodness. Worth a try!

Brand Certified Facts from New England Soup Factory

This information is certified by New England Soup Factory and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: