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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(223 reviews)

Business Details

201 Canal St, Salem, MA
01970, United States
(339) 338-5170
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Canal St, Salem, MA
01970, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.6
223 reviews
5 stars
106
4 stars
32
3 stars
22
2 stars
11
1 star
52
  • NB
    Nassim Bensalem
    4 days ago
    1.0
    Very disappointed with this location. My mobile order drinks were not even made properly and the cups were barely half filled. The lattes looked separated and poorly prepared when I opened them at home. This is also not the first time I’ve had issues with this store. Consistency and quality control really need improvement.
  • TM
    Tasha M.
    Jan 7, 2025
    1.0
    February 21, 2025- done giving them my money and any more chances to play with my food! They handed me over another grilled cheese where the cheese wasn't melted and the bread wasn't Toasted. I went back in this time to have them remake it. The manager was in this time and he remade it himself and it's more than clear that he doesn't know how to properly make it either. He put the bread slices in the toaster with the cheese exposed this time slightly burning the cheese...because he did it this way- the bread was not Toasted. He was more concerned about melting the cheese than making it the proper way. At that point I asked for my money back. Food costs too much to play around with people's money to hand garbage! I will not be coming back to this location. January 7, 2025: This new crew doesn't give a crap about anything. I just ordered a grilled cheese and this is what they gave me....waste of my money. If I wanted a cheese sandwich, that's what I would have asked for. This is now the second time this has happened. I was running late, so I wasn't able to turn around to have them make this right. DO BETTER- DO MUCH BETTER. I was only able to eat the bread because the cheese was like rubber. They're so pressed about pushing the drive thru line in a hurry that you don't even get quality anymore. Stoppee getting the coffee here 3 years because it's always tastes horrible and now they're playing around with people's food.
  • CF
    Cassia Fernandes
    Jul 18, 2023
    3.0
    It's ok
  • JS
    Jake Santiago
    May 18, 2023
    1.0
    A few months ago they messed up my coffee, so I had to go back and ask them to remake it. Wasn’t angry or rude, just wanted my coffee the way I ordered it. Ever since then the lady that took my order and the manager always give me an attitude when I go there, or just straight up don’t say anything to me at all. A few nice employees there but more rude and grumpy ones, overall unsatisfactory customer service.
  • VV
    VIRGINIA
    Mar 22, 2019
    5.0
    Who doesn't love dunks in new England!!

Brand Certified Facts from Dunkin'

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Certified May 17, 2026Yext Knowledge Graph
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