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McDonald's

3.6
(675 reviews)

Business Details

413 Main St, Reading, MA
01867, United States
(781) 944-9782
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
413 Main St, Reading, MA
01867, United States

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 12:00 AM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 413 Main St in Reading, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
675 reviews
5 stars
261
4 stars
135
3 stars
116
2 stars
57
1 star
106
  • AB
    Aidan Burskey
    Jun 29, 2026
    1.0
    I genuinely don’t know how this McDonald’s manages to stay open. From the second I walked in, it felt like everything that could go wrong did. The floor looked like it hadn’t been cleaned in forever, half the tables were covered in crumbs, and the trash cans were overflowing. I stood at the counter for what felt like an eternity while multiple employees walked past without even acknowledging that I was there. When I finally ordered, it somehow took even longer to get my food despite the restaurant barely being busy. My fries were cold and tasted like they had been sitting under the heat lamp since breakfast. The burger looked like it had been thrown together from across the room. The bun was squished, the cheese wasn’t melted, and there was barely any sauce. My drink tasted watered down, and the ice machine sounded like it was fighting for its life. To make things even better, they forgot half of my order. I had to wait in line again just to tell them, and instead of apologizing, they acted like I was inconveniencing them. By the time I got the missing food, everyone else I was eating with had already finished. The atmosphere wasn’t much better. People were yelling across the restaurant, the bathroom was in rough shape, and one of the kiosks wasn’t working. It honestly felt more chaotic than a fast food restaurant should. Now, with all that being said… There was exactly one redeeming part of this entire experience. Unc. I don’t know if that’s his real name or just what everyone calls him, but Unc was the only person in the building who acted like he actually cared. He was friendly, respectful, and somehow managed to stay positive while everything around him was falling apart. He checked on people, smiled, and actually treated customers like human beings. If this review had to be based only on Unc, it’d be 5 stars without hesitation. Unfortunately, one amazing employee can’t make up for everything else. If Unc ever leaves, I honestly don’t know what this place has going for it. Management should thank Unc every single day because he is carrying this entire McDonald’s on his back. Without him, this would’ve easily been the worst fast food experience I’ve ever had. Final Rating: 1/5. The food was disappointing, the service was slow, the restaurant was messy, and the experience was frustrating. Only reason it isn’t 0 stars: Unc.
  • JJ
    James Johnson
    Jun 29, 2026
    1.0
    The food was cold, my order was wrong, and the service was slow. Workers were mean to not a great experience won’t be coming back
  • CC
    cheese
    Jun 22, 2026
    2.0
    both times i’ve ordered from there my drink was either not carbonated at all or not even the drink i ordered. ridiculous.
  • JC
    Johan Cortez
    Jun 15, 2026
    1.0
    Where is my mc crispy deluxe? Fire who ever works in the kitchen NOW
  • RV
    Ron Visconti
    May 24, 2026
    1.0
    As bad as it gets. Just awful. Everything from the service, atmosphere and food. I ordered conveniently at the kiosk. After ordering for a to go order, I sat and waited and waited and waited and waited and waited. Other customers that came in after me were waiting a long time as well. No employees in sight. After 20 minutes we all were confused as to what what going on. The DoorDash driver waiting with all of us just stepped near the kitchen to see where everyone was and why they weren't servicing their customers. The employees claimed they didn't know what was going on. At that point I just wanted my money back but I couldn't get that point across as nobody was there to complain to. After 37 minutes I got my order...no drinks. I had to wait a few more minutes for 2 small drinks. Opened the bag, fries were ice cold, chicken nuggets were like leather and cold. Horrendous. Worst I've ever seen. Avoid going to this nightmare and find another location.

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Certified July 05, 2026Yext Knowledge Graph
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