Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
When you're a manager for your work crew and y'all can't even send the donuts that we're bought...a whole dozen and it's not door dashes problem...it yours for not double checking before sending it out
PT
Patricia Tsai
Apr 26, 2026
1.0
Tldr: service awful, had to fill my own cup of iced coffee, never coming back here again
I’ve come here a few times but my most recent experience is the worst experience I’ve ever had in any food establishment. I walked into the shop and there was no line, and employees were busy making drinks or doing something behind the counter. They saw us but none of them acknowledged us. I had to ask if they were taking orders or not because I saw them taking drive thru ones but nobody was even looking at us and they said yes and told us to wait while they filled 2-3 more pick up or drive thru orders. Literally was nobody else in the lobby and nobody would help us.
Then one person asked us what they could get us. The person who tried to help us was new and didn’t know how to enter a $6 meal deal into the register and told me to use the app to order instead. The app wasn’t working so finally she asked a coworker for help and she took our order.
Then they forgot one of my drinks and I asked if they had an iced coffee coming and they asked me what I had in it, and I said literally nothing it’s a black coffee and bro it is on your screen like you were able to make the other drink that has stuff in it but couldn’t make the one that has literally nothing else in it. The person doesn’t say anything and fills a cup with ice and puts it on the counter for someone else to fill. Literally nobody went to fill it so I tipped the knob and had to fill the cup myself with coffee!! Ridiculous. In the time I walked into until the time I left, it took 25 minutes.
RB
Richard Backer
Mar 11, 2026
2.0
Couldnt figure out how to have cream on the side with my coffee order
BW
Bray Wyatt
Feb 23, 2026
1.0
Read the order slips
VC
Valerie Court
Feb 11, 2026
1.0
They made a mistake with my door dash order and when I tried to call they conveniently have a message that you can't get through, try call later... BS that I can't get them on the phone
What are Dunkin's operating hours in Pittsfield, MA?
Dunkin' in Pittsfield, MA is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kinds of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch options.
Are there any special holiday drinks currently available at this Dunkin'?
Yes, during the holiday season Dunkin' offers new and returning drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru to conveniently serve customers.
What payment methods are accepted at this Dunkin' in Pittsfield?
This Dunkin' accepts both credit and debit card payments.
Are there any nearby places where I can get a haircut before or after visiting Dunkin'?
Yes, nearby you can find 'Sim's Barber Shop', 'Hair by Jamie', and 'International Hair Design' for haircuts and beauty services.
Is there a nearby bank if I need to withdraw cash before buying at Dunkin'?
The Pittsfield Cooperative Bank is nearby and can be useful if you need banking services or cash withdrawals before visiting Dunkin'.
What fun or leisure spots are close to Dunkin' in Pittsfield?
Crane Playground, an amusement park and local attraction, is near Dunkin', making it a great spot to visit before or after enjoying your meal or coffee.
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