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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(480 reviews)

Business Details

18 1st St, Pittsfield, MA
01201, United States
(413) 798-6018
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18 1st St, Pittsfield, MA
01201, United States

Hours

Monday4:00 AM - 10:00 PM
Tuesday4:00 AM - 10:00 PM
Wednesday4:00 AM - 10:00 PM
Thursday4:00 AM - 10:00 PM
Friday4:00 AM - 10:00 PM
Saturday4:00 AM - 10:00 PM
Sunday4:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 18 1st St in Pittsfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
480 reviews
5 stars
243
4 stars
101
3 stars
57
2 stars
26
1 star
53
  • ML
    Mistydawn Labshere
    2 days ago
    1.0
    Everytime i come here i regret having picked up the door dash. Staff doesn't greet you and I've seen sloths who move faster. They could careless about their jobs and theirs always a mouthy kid being rude to managers. Absolutely awful. On top of which I watched one of the employees coughing to his hands three times and then touch somebody's coffee like place a lid on it without washing his hands and then when I call them out he tried to pretend like I didn't just see it this place should not be in business absolutely disgusting
  • MC
    Mollie Clark
    Jun 30, 2026
    1.0
    I drove up to the drive-thru and was immediately told “we’re closed today!” by the employee. It was 12:20pm in the afternoon on a Tuesday… I drove up to talk to a person who acted confused said “his colleague was talking to someone else.” Unlikely…I called to speak to a manager and the phone auto hangs up on the call. Meanwhile, customers were inside and at the drive thru. Yes they were open.
  • JF
    Jeanine F.
    Jun 21, 2026
    5.0
    Fast service and kind employees. My drink tasted good and there were plenty of places to sit and eat.
  • JG
    J. G.
    Apr 22, 2026
    1.0
    Never get your order right
  • MC
    Maryssa Caron
    Apr 18, 2026
    1.0
    18 first street in Pittsfield Dunkin consistently fails to complete my orders leading me to report missing items with a hairline fraction of refund with no ability to call the location with their phones purposely turned off and unable to have the dasher go and complete their own incompetency of a five item order without rushing to seal the bag and get the job at hand out of their face. I am incredibly sick of this and someone should be held responsible and self reflect on floor and in ownership for the incredible inconvenience to me and others while they get to sit there ego protected by an off the line phone and a closed doordash purchase/chat line while they complete the rest of their shift and openly complain about how hard they work when in the physical building and shaming their other coworkers as if they themselves are meeting the daily quota of quality performance. I've worked at this location and many others and this is a very common practice of delusional worth of quality and position with little input to actual result pipeline. Get it together it's embarrassing and as a grown adult I hope you read this with your eyes and truly think of your reputation and move through life with some respect for your own individual reputation and make a change. This is far too long.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Pittsfield, MA?

Dunkin' in Pittsfield, MA is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Pittsfield offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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