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Chipotle Mexican Grill

2.9
(68 reviews)

Business Details

1186 Thorndike St, Palmer, MA
01069, United States
(413) 484-0007

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1186 Thorndike St, Palmer, MA
01069, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

2.9
68 reviews
5 stars
27
4 stars
3
3 stars
5
2 stars
5
1 star
28
  • MK
    Maruti Kampli
    3 days ago
    5.0
    Love this place, nice and clean, friendly staff
  • JJ
    J
    3 days ago
    3.0
    Chipotle is tasty here but size proportions can been getting smaller every time I visit.
  • CC
    Chey
    5 days ago
    1.0
    I placed a mobile order and when my fiancé got there to pick it up all the employees were at one table, gave the nastiest look, and didn’t help him for almost 20 minutes when the mobile order wasn’t even ready. The girl who did finally help was nice and my fiancé and I both work in food service so we get it, but to flat out ignore a customer coming in for that long? I just could never. Food was thankfully good to make up for the overall SUPER shitty service he received
  • IR
    Iliana Rodriguez
    Apr 17, 2026
    1.0
    horrible customer service and portions. went in aprx 3 hours before closing and they were already pre-closing, food bins everywhere, dishes stacked, then wasn’t acknowledged until a few minutes of standing around. One of the employees was busy collecting all the dishes, while the other was on his phone, the busy employee unfortunately had to stop was she was doing to service me. Upon being helped, i was served skimpy scoops of everything and it wasn't until a few more minutes of standing around and asking if i could be helped that i got cashed out and payed for my food.
  • CM
    Ciaran Murphy
    Apr 13, 2026
    1.0
    Ordered online and sat in the drive through for 20 minutes and nobody came to help. Had to go inside where I waited another 15 minutes just to receive an order with no guac or lettuce. Instead of being offered a refund, I was offered a drink cup which I didnt want. All of this was 20 dollars for a bowl and guac. Chipotle had fallen off a cliff theres no way I will ever be back at this establishment.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Palmer serve?

Chipotle Palmer offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Palmer?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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