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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(348 reviews)

Business Details

141 Nahatan St, Norwood, MA
02062, United States
(781) 762-0176
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwood, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
141 Nahatan St, Norwood, MA
02062, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 141 Nahatan St in Norwood, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
348 reviews
5 stars
160
4 stars
78
3 stars
44
2 stars
24
1 star
42
  • HV
    Howard Volmar
    Jul 11, 2026
    1.0
    Slower than molasses
  • TT
    tsgtezzy
    Jul 11, 2026
    1.0
    I waited 45 minutes for a single doughnut. I could have spoken up much sooner, but I intentionally waited to see how long it would take for someone to realize they had forgotten my order. I stood there the entire time with my hands on my waist, watching what was easily the slowest and most disorganized Dunkin’ crew I’ve ever encountered. Customer after customer came in, received their orders, and left, yet not one employee stopped to ask if I had been helped or why I was still standing there. It wasn’t until there was nothing left for them to do, and they had finished chatting and laughing among themselves, that someone finally noticed I was still waiting. They began checking their order boxes and eventually realized they had completely forgotten my doughnut. When they finally handed it to me, there was no acknowledgment of the mistake, no apology, and no “We’re sorry we forgot your order.” They simply placed the doughnut on the counter as though I had ordered it moments earlier. This was one of the most disappointing customer service experiences I’ve had at a Dunkin’. Waiting 45 minutes for a doughnut is unacceptable, but the complete lack of awareness, accountability, and even a simple apology made the experience far worse. Management should take a serious look at how this location is being run.
  • KB
    Keely Bergin
    Jul 7, 2026
    1.0
    Very poor customer service. I went in for my mobile order pickup, and waited 10 minutes. The store was pretty empty so I inquired about my order, showing the receipt on my phone. They said they would look into it. Another rush in person came in, so I waited another ten minutes. My credit card was charged. They did not address me at all. I got in line to speak with an associate and that is when they told me there was nothing they could do. I told them that my card had been charged and they still wouldn't fill the order. This whole time I"m also dealing with my three month old baby as I had thought it would be a quick in and out. I will be disputing my credit card charge. I normally like this dunkin but the service and refusal to accommodate a technical error is absurd and frustrating. Not addressing me when I had been waiting for about a half an hour is terrible service.
  • AJ
    allison jenks
    Jul 3, 2026
    1.0
    If I could give this Dunkin 0 stars I would !! I have had MULTIPLE issues with employees, experiences and food/drink orders being wrong. I witnessed an employee be EXTREMELY rude to a customer in a wheelchair that also worked at the fire station! I confronted the employee and she did not care to help the person Final straw today Never going there again The lady that took our order did not take our orders correct at all gave us the wrong drinks and wrong food (both were for my 3 year old daughter) that loves certain things at Dunkin! If you want your correct order DONT GO HERE
  • MA
    Mary Addesa
    Jun 9, 2026
    1.0
    The little girl that works here is rude decided she wants to talk instead of taking orders and wanted to be disrespectful hopefully she finds a new career because customer service isnt for her. Since she likes to talk so much maybe answering phones is better for her.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norwood, MA?

Dunkin' in Norwood, MA is open Monday to Friday from 4:30 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Norwood offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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