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Chipotle Mexican Grill

3.2
(104 reviews)

Business Details

301 King St, Northampton, MA
01060, United States
(413) 966-1471

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
301 King St, Northampton, MA
01060, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.2
104 reviews
5 stars
45
4 stars
12
3 stars
3
2 stars
10
1 star
34
  • JS
    Jack Sullivan
    May 11, 2026
    1.0
    Never had a good experience here. Foods never ready when it says it will be on the app, despite no one being in the store. Plus all of the workers seem to be doing a lot of nothing. I don’t know how this chipotle is in operation, Everytime I walk in nothing ever getting done.
  • AA
    Archie
    May 8, 2026
    1.0
    They gave me someone else's order and then wouldn't refund me lmao first time this has ever happened to me in my life.
  • MD
    morgan denis
    May 4, 2026
    5.0
    Got a bowl today, they were fully stocked, the store was clean and the service was great! The woman at the counter brightened my day by wishing me luck on my finals and giving me some extra cheese :) Best location I've been to!
  • SK
    Sylvia Korza
    Apr 25, 2026
    1.0
    Absolutely awful experience here and I always LOVE Chipotle regardless of location! This location puts Chipotle to shame, and honestly, if they continue this way, they will go out of business. I was here tonight a little before 8pm. They're open until 11pm. There was a line out the door and it was barely moving. Instead of focusing on the people in line, the employees were already putting food away. They kept telling people they were out of food when they actually weren't - it was because they had put it all away for the night (when it was finally my turn I said to them "wasn't it a little early to be closing down already," and after I said that one of the employees started putting the food back out). They already closed down the soda machines so anyone who wanted to buy soda, couldn't. Everyone in line was super mad. This was before 9:00pm and mind you, they close at 11:00. There were other employees just standing around doing nothing. They didn't even bag my food, I had to get a bag and put my food in there myself. I really hope management does something about this. But I wouldn't be surprised if management is aware and just doesn't care. This looks really bad, especially being a brand new location. It was obvious that the employees wanted to leave early and that's why they were already focusing on putting everything away and not a care in the world, including that the line was out the door.
  • MO
    Maria Ortega
    Apr 20, 2026
    5.0
    I meant to write this last Monday but better late than never. Gliss and Irving Zayas were absolutely amazing! I haven’t had an amazing and fun interaction like that in a long time. Service was outstanding! Very friendly and have positive attitudes. I have gone to different Chipotle’s and this is now my go to place. Definitely will be coming back, y’all are killing it. I hope management recognizes and supports these guy’s. Don’t lose good employees, value them!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Northampton - King Street offer?

Chipotle offers customizable Mexican fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 301 King St, Northampton?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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