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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(299 reviews)

Business Details

(978) 663-5377
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Billerica, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
181 Boston Rd, North Billerica, MA
01862, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 181 Boston Rd in North Billerica, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
299 reviews
5 stars
122
4 stars
51
3 stars
27
2 stars
23
1 star
76
  • WC
    Wanda de Dios Castillo
    Aug 19, 2026
    1.0
    They don’t care if the hot chocolate machine is broken; they don’t even check it. This is the 4th time I’ve gone there and my hot chocolate has been bad. And they don’t even cut the bagels in half to toast them.
  • CH
    Cameron Harvey
    Jul 29, 2026
    1.0
    Easily in the bottom 3 worst dunks i’ve ever been to. You know it’s bad when the dunks down the street at the tiny gas station is 10x better every time. Every single time i make the mistake of using this location my order is either wrong or terrible, usually both.
  • JS
    Jaclyn Sexton
    Jun 11, 2026
    1.0
    The past two days I came here to grab my morning coffee . This is how my cold brew was served to me . Someone never changed out the tap . Pretty sure this is coffee left over from the night before .
  • KC
    Kiana Colon
    May 5, 2026
    1.0
    The new manager there is extremely rude she messed up my order I asked if she could fix it and just kept messing up my order while yelling at me not even gonna drink my coffee at this point
  • KE
    Kowl Efe
    Apr 8, 2026
    1.0
    It breaks my heart to review this place so low since it used to be my go-to Dunks but over the past 3 months the mistakes have grown to the point where entire items or additions (cold foam and protein milk) I pay for are not even in my order. For example this week alone, on Monday my bag did not have my hashbrowns nor did my coffee have the cold foam or protein milk (it’s was practically black save for the slight color from the syrup), then today my $6 meal deal was just a bagel with cream cheese. Now I always order dairy free options (I can handle one slice of American cheese) but the audacity to make an egregious error like that. This place has errors upwards of 80% of the time and needs to be looked into. There’s two staff who are always on the ball though, one manager who I occasionally have quick fun banter with and one employee (the short redhead) who calls me out during a rush if my mobile coffee order had something that was out of stock so it can be made differently. Other than those two, this place is rather poor on the basic follow through if following the orders and stickers that are right there. I get there are rushes but come on guys. Something has to be done. The amount of errors I have had to pay for are practically theft at this point. I’m not returning.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 181 Boston Rd, North Billerica, MA?

Dunkin' is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in North Billerica offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch to satisfy your morning and midday cravings.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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