Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Adams, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I didn’t even want to leave 1 star! The miserable lady with the pony tail was so nasty to me a few weeks ago. I asked her to please add the whip to my coffee that I ordered she told me “it don’t say it on the ticket” I said well I’m telling you that it needs some please. She took my drink put the whip cream on it and then handed it back to me with whip cream and coffee spewing out the side of my cup. I asked for some napkins and she grabbed a bunch forcefully tossed them to me and slam the window shut so I could not respond to her nasty behavior. Today I went through the drive through and ordered 2 drinks a large and medium. The medium was missing everything I asked for and my large drink was filled with the size of a small. This is highway robbery what’s going on why are we being treated this way when we spend our hard earned money here. So we just order and get what we get and give extra money to a business just to give it for free. I’m very upset about it.
CW
Caleb Wursten
Apr 9, 2026
5.0
A staple with one particularly enthusiastic staffer. Keep up the good work!
JR
Justine Rayborn
Feb 22, 2026
1.0
Stopped for coffee on my way home to New York. Monica, the miserable person taking the order was absolutely a disgusting example of customer service. I had 3 kids in the car with me & just needed a snack and coffee to get on the road. She was rude from the time of order giving me snotty responses through the intercom & when I got to the window I asked if there was a public bathroom - to which she replied “if it wasn’t open I wouldn’t be serving you” & walked away. The most disgusting attitude I’ve ever seen from an employee. If you’re that miserable - quit. I’m a believer in kill everyone with kindness, so she clearly hates herself and life. 0 reason for such a nasty attitude at 6 am. Based on the reviews below I’m not the only one who’s had such an encounter - so whoever the owner is, should re-evaluate the employees - SPECIFICALLY miserable Monica. :)
KB
Keith Bush
Dec 19, 2025
1.0
Stood there for 5 minutes while the workers chit chatted. Dirty as well
What are the operating hours for Dunkin' at 5 Union St, North Adams, MA?
Dunkin' is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' in North Adams?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
How can I order my favorite Dunkin' items ahead of time?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What types of meals does Dunkin' serve at North Adams?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some nearby attractions to visit before or after enjoying Dunkin'?
You can visit Cascade Falls park and attractions, Museum of Dog art museum, or the Future Labs Gallery art gallery near Dunkin'.
Are there other food options near the Dunkin' at 5 Union St?
Yes, nearby dining options include McDonald's, Domino's Pizza, and Village Pizza for a variety of meals.
Where can I find convenient pharmacy and retail services near Dunkin'?
Nearby pharmacies and retail stores include Little's HSC Pharmacy, Walgreens, and Walmart for your shopping and medical needs.
Does Dunkin' in North Adams offer free Wi-Fi and accept credit or debit cards?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit card payments.
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