The Butcher Shop is a family owned and operated company that has been a part of the New Bedford community for over 30 years. Our number one priority is and always has been you, our customers. We aim to provide the freshest, highest quality food available on the market. Whether you’re stopping by for lunch or placing an order for fresh meat, our friendly staff will be at your service starting the moment you walk through the door.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.