Stop & Shop

Reviews

• JJ

  Juliet

  2 days ago
  1.0
  Every single time we order from them , I’m missing 40$ worth of food that I’m not getting paid back for. I’m trying to give the stop n shop workers the benefit of the doubt, but when I’m ordering two things, the workers packing the food should know it says two items instead of one
• HH

  Hemp!

  May 1, 2026
  3.0
  Decent deals if you have their savings card. Like every other grocery store these days, most checkout lanes are self serve.
• JJ

  Jaylee

  May 1, 2026
  1.0
  I've been a loyal Stop & Shop customer for years, and it holds a special place in my heart. Growing up in Natick, my family is deeply connected to this community. One of the highlights of my visits is the deli, where Jason and Bob always go above and beyond to take care of my daughter, who has autism. They know her favorite cheese and treat her with such kindness—it really makes a difference. However, I had an unfortunate experience during my visit tonight. There was a staff member—I didn’t catch his name—who seemed really out of sorts. I later found out he wasn’t new, but his service was surprisingly careless. He handled the cheese in a way that was almost disrespectful, tossing it around and crumpling it before tossing it into the bag. It was disappointing to see, especially since I know how well things can be done there. I get that we all have off days, but it's important to remember that those moments shouldn't affect how we treat others. It felt like he wasn’t really listening to me, which left me feeling dismissed. His customer service was lacking, to say the least. Because of this experience, I’ll only feel comfortable visiting the deli when Jason or Bob are there. They truly care, and that makes all the difference for me and my family.
• MC

  Molly Collier NP Collier

  Mar 23, 2026
  5.0
  Excellent interaction with new employee Daniel today. Personable, poised, engaged, this young man has a bright future. Good job Stop and Shop!
• JS

  John Still

  Mar 8, 2026
  3.0
  Very clean and well organized. Fresh produce and good selection of goods. Only self checkout but the norm these days. Prices just ok.

Frequently Asked Questions About Stop & Shop