Brand Certified
Jack & Charlie's Ice Cream
4.5(312 reviews)
Certified by Jack & Charlie's Ice Cream • May 17, 2026
Business Details
10 Straight Wharf, Nantucket, MA
02554, United States
Certified by Jack & Charlie's Ice Cream • May 17, 2026
(508) 325-3215
Certified by Jack & Charlie's Ice Cream • May 17, 2026
https://jackandcharliesack.com/
Certified by Jack & Charlie's Ice Cream • May 17, 2026
About
Certified by Jack & Charlie's Ice Cream • May 17, 2026
Ice Cream Shop
Jack & Charlie's Ice Cream provides ice cream, beverages and breakfast to the Nantucket, MA area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Jack & Charlie's Ice Cream • May 17, 2026
Hours
Certified by Jack & Charlie's Ice Cream • May 17, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
4.5
312 reviews
5 stars
229
4 stars
39
3 stars
24
2 stars
5
1 star
15
- BEBoutique Rachel ElizabethApr 29, 20265.0Love Jack and Charlie's! Their butter pecan on a warm waffle cone was so delicious and such a treat! :)
- BBBoden BrownApr 17, 20265.0Ice cream is really good, and the hospitality and music makes it all worth it. Would recommend to everyone!!
- AAAdam AminSep 26, 20225.0Wonderful service and employees. Got the ice cream sundae was incredible.
- MMMikeSep 18, 20225.0The delicious and warm waffle cone was the best part. Salted caramel was really good. A bit expensive at $10 for one scoop but worth it
- MAMelissa AlexanderJul 18, 20221.0Ice cream was just OK, but the experience was infuriating. I will NOT go back. I spent ~$30 for 3 ice cream cones and a coffee, paid, then asked for a cup of water for my young daughters. The gentleman helping me was in the process of handing me the cup of ice water when another employee, presumably the manager (?) swooped over to block him - instead handing me a mouth wash sized cup. I explained to her that I had just spent $30 on 3 ice creams and that I wasn't a non-paying customer from the street. She proceeded to make the other employee dump out the ice in front of me while she directed me to the sign on the wall that indicated that there is no such thing as free water. I own a small business and would never treat a customer this way, much less one that had paid for my overpriced product who is trying to hydrate two small children in the summer heat. I understand the purpose of policies, but let's also apply some common sense and empathy to the situation.
Frequently Asked Questions About Jack & Charlie's Ice Cream
What are your hours?
Our operating hours extend from 7:00 AM to 11:00 PM daily, beginning after Memorial Day.
Where are you located?
Our establishment is situated at 10 Straight Wharf, Nantucket, MA 02554, offering a convenient location for our customers.
Do you have ice cream cakes?
We do offer ice cream cakes. Customers can select any flavor for their cake.
Do you sell t-shirts and hats?
Indeed, we offer both t-shirts and hats for purchase at our shop.
Do you have gluten-free options?
We provide a selection of gluten-free options for our customers with dietary restrictions.
Do you have dairy free ice cream?
Our menu includes dairy-free ice cream alternatives for those with lactose intolerance or dietary preferences.
Do you have sugar free ice cream?
We offer sugar-free ice cream options for customers seeking low-sugar or sugar-free alternatives.
What are Jack & Charlie's Ice Cream's operating hours?
Jack & Charlie's Ice Cream operates daily from 7:00 AM to 11:00 PM starting after Memorial Day.
Where is Jack & Charlie's Ice Cream located?
Jack & Charlie's Ice Cream is located at 10 Straight Wharf, Nantucket, MA 02554.
Does Jack & Charlie's Ice Cream offer ice cream cakes?
Yes, they offer ice cream cakes with any flavor selection available.
Are gluten-free and dairy-free ice cream options available at Jack & Charlie's?
Yes, Jack & Charlie's Ice Cream provides gluten-free as well as dairy-free ice cream options to accommodate dietary needs.
What payment methods are accepted at Jack & Charlie's Ice Cream?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is Jack & Charlie's Ice Cream wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
Can I purchase t-shirts and hats at Jack & Charlie's Ice Cream?
Yes, both t-shirts and hats are available for purchase at their shop.
What types of food and beverages does Jack & Charlie's offer?
They offer breakfast sandwiches, acai bowls, ice cream, coffee drinks, tea drinks including boba and chai tea, smoothies, avocado toast, and more.
What nearby shops can I visit before or after enjoying Jack & Charlie's Ice Cream?
You can visit nearby places like Jewel of the Isle for jewelry shopping, Summer Shades for eyewear and optician services, and Four Winds Gifts for flowers and souvenirs.
Are there other food and beverage options near Jack & Charlie's Ice Cream?
Yes, nearby restaurants such as Provisions, Nantucket Tavern and Gazebo, and B-Ackyard Barbeque offer a variety of dining experiences to complement your visit.
Is there parking available if I visit Jack & Charlie's Ice Cream and nearby shops?
Yes, Jack & Charlie's Ice Cream offers free parking lot access, making it convenient to explore the nearby shops and restaurants on Straight Wharf.
Brand Certified Facts from Jack & Charlie's Ice Cream
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Certified May 17, 2026Yext Knowledge Graph
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